3.5Troubleshooting

Some potential problems and their suggested solutions are as follows:

The firmware and BIOS revisions typically must be in sync for proper operation.

Check with LSI Logic Technical Support to make sure that the Firmware is the correct version to use with your BIOS. If the firmware revision is not in sync with the BIOS revision, system failures may occur.

How do you identify the version number of the firmware?

The UNIX-compatible WHAT.EXE program for DOS included on your distribution media can identify the ROM files on the diskette(s).

Examples:

what *.*

what *.* nt/*.*

Many types of errors are reported through the LED on the LSI Logic Host Adapter boards.

When these errors occur, the LED flashes a four-digit sequence, which is the error code. These types of errors should be reported to LSI Logic Technical Support. The technical support representative will ask for additional system configuration information, including the type of system used, the FC configuration and type of peripherals (including version numbers), and the sequence of events when the error occurred.

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Firmware Installation Procedure

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