Xip -i get avail, Xip -i 500062b15555557f get exp | LSI SAS6160

LSISAS6160 SAS Switch User Guide

Chapter 5: Troubleshooting

Chapter 5

Troubleshooting

This chapter contains troubleshooting information for the LSISAS6160 SAS switch.

The following table lists several common issues related to the SAS6160 switch and the remedies for them.

Table 1: Common Troubleshooting Issues and Remedies

Issue	Remedy

The password for the admin account is lost and you cannot access	Reset the switch to factory defaults by pressing the reset switch and power
the switch-management capabilities.	cycling the switch. This process resets both the admin and user account
	passwords to their default values, clears all alias and zoning data, and clears
	the event log.

When trying to log in to the SDM-GUI utility from a	In Internet Explorer, select Tools-->InternetOptions--> Security. Click the
Microsoft Windows Server 2003 system, the system stalls at the	Trusted Sites icon, then click Sites... Add the IP address of the SAS6160
loading screen.	switch to the list of trusted websites.

You have changed the default IP address of the SAS6160 switch,	To retrieve the IP address through an in-band connection, use the
but you forgot the address and you can no longer access the	Xip utility supplied on the CD that ships with the SAS6160 switch. To
switch through the Ethernet.	list the available expanders in your topology, run the command:

	xip -i get avail
	This lists all expanders in your topology with the switch IP address
	next to each switch SAS address. Alternately, you can query
	information (including IP address) from an individual expander by
	using its SAS address. For example, if the SAS address is
	500062b15555557f, to list information specific to that expander, use
	the command:
	xip -i 500062b15555557f get exp
All ports are showing yellow LEDs, but you still have SAS traffic.	This could be caused by either the master controller or slave
	controller failing. The switch functions at half performance. Contact
	your vendor to replace the switch.

LSI Corporation September 2010

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LSI SAS6160 manual Xip -i get avail, Xip -i 500062b15555557f get exp

Contents

LSISAS6160 SAS Switch Revision History Table of Contents SAS Domain Manager Command Line Interface Chapter Features LSISAS6160 Switch Serial Attached Scsi and the SAS6160 Switch LSISAS6160 Resource Management Block Diagram of the LSISAS6160 Switch Link between Two Single SAS Phys SAS Phys, Ports, and Connectors Narrow and Wide SAS Ports Mini SAS 4x Cable SAS Connectors and Cabling Only the storage within its zone or zones Minimize conflictsAcross the entire Zpsds SAS Zoning Overview Following figure shows a simple example of zoning Groups and zone sets manually by using the SDM utilityCreating SAS Zones Overview SAS Routing and Zoning Configuration for Zoning Example Creating Zone Groups Connecting Devices to the SAS6160 Switch Example 1, Multiple Servers and JBODs Example 3, Multiple Servers and a Cascading Switch Example 4, High Availability Example 5, Large Data Storage Topology Example 6, Cascaded Switches Example 7, Switches in a Star Tree Configuration Identifying Switch Components Unpacking the SwitchTo interpret the LEDs on the switch Carton contains the following items SAS6160 Connectors Installing the SAS6160 SwitchCables SAS6160 LEDs Rack. These options are shown in the following figure Mounting Shelf in a Rack Setting a Static IP Address Connecting to a Host Changing the Default Static IP Address Exit SDM-CLI and power cycle the switch Exit SDM-GUI and power cycle the switchUsing SDM-GUI For example 1 FCC Connecting SAS and Sata Hardware Safety Notices Canada Mark Vcci Bsmi 5 CCC Installation and Hardware Setup Safety Notices Starting SDM-GUI SDM-GUI Accounts Embedded SDM only supports a single domain Options File, Server, and Help Menu Options Views Tab Information is available to both admin and user accountsFor zoning View End Device Table Alias Table View Zone Groups View Zone Groups View Zone Sets View Zone Sets This section, click the hyperlinks on the Domain tab Domain TabNode100, and so on Alias Management Domain. You also can also this command to delete aliases View/Delete Aliases commandView/Delete Aliases Zone set and the two associated zone groups Connector WizardBox and clicking the Delete button Group to communicate with each other Maximum number of 248, the wizard displays an error message Guide you through the configuration processCheck box and clicking the Delete button Zone group to communicate with each other Create Zone Group Manually Configure Zone Groups Create Zone Group View Zone Group Time of activation. shows the View Zone Group windowModify Zone Group Delete Zone Group Binary 0, as defined by the SAS 2.0 specification Maximum password length is 32 charactersPassword Matrix Zone set View Zone Set windowView Zone Set Modify Zone Set Activate/Deactivate Zone Set Activate/Deactivate Zone Set Delete Zone Set Window and then clicking Delete Device Tree and Properties Tab Devices Tab Following figure shows the Properties tab Selected device. In , the domain properties are shownProperties Tab Environmentals Tab Background loop Following figure shows the Attached Devices tab Those connectionsAttached Devices Tab Following figure shows the Phys tab Selected expander Zone Group Tab Zone Group Tab Successful update This tab contains the following commandsUpdate Firmware Operations Tab Enable/Disable/Reset Following figure shows the Enable/Disable/Reset windowReset Switch Phys As shown in the following figures Configure IP Command arguments Command Usage Syntax Help command SDM-CLI Commands„ help command Domain focus domain name „ passwd admin Passwd admin user„ passwd user Exit „ alias delete „ show phy „ show alias„ show zonegroup „ show zoneset „ zonegroup create name „ zonegroup add name sas addressaliasphy„ zonegroup delete single name „ zonegroup delete all noconfirm „ zoneset activate name Set membership„ zoneset add name zone group zone group „ zoneset create name „ zoneset passwd Sample Output for Show CommandSdmcli show alias Sdmcli show alias Calhoun Sdmcli show device Calhoun Sdmcli show phy Sdmcli show domainShow domain Show phy Sdmcli show phy Calhoun Alias Phy Device Capabilities SAS Address TypeRA Routing Attributes VP Virtual PHY Zone Grp Show phy alias Zoning Inactive * phy may be assigned to a zone group Zoning Active Zone Group Number Sdmcli show version Sdmcli show phy Lincoln01SDM-CLI Version SDM-D Version Show phy alias phy Sdmcli show zoneset active Sdmcli show zonegroup ZoneOne#001Show zoneset data name Sdmcli show zoneset data ZoneOne Show zonegroup name Xip -i 500062b15555557f get exp Xip -i get avail Troubleshooting