Call Coverage/Consult

Call Coverage/Consult

To answer a call for a coworker for whom you are a coverage point

1Press the call appearance button of the incoming call when ring begins or green light flashes

Note: The call is not at your terminal until the green light is flashing.

To leave a message telling

1 Press

Coverage Callback

while connected to the call

a coworker to call the

 

 

[confirmation tone]

original caller’s extension

Note: To leave a message telling a coworker to call

 

 

you, activate Leave Word Calling instead.

To use the Consult feature to talk privately with a coworker after answering a redirected call

1 Press

Transfer

or

Conf

[dial tone]

Call is temporarily put on hold

2 Press

Consult

[priority ring to coworker]

or Dial the coworker’s extension

[single-burst ring to coworker]

Note: You can privately discuss call; if coworker is not available, press the call appearance button next to the fluttering light in order to reconnect to call.

If your coworker has activated Send All Calls, you must use the Consult feature to reach your coworker.

3 Press

Transfer

again to send call to the coworker

or Press

 

 

to make it a 3-party call

Conf

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Lucent Technologies 8405 manual Call Coverage/Consult, Coverage Callback