Call Coverage/Consult
To answer a call for a coworker for whom you are a coverage point
1Press the call appearance button of the incoming call when ring begins or green light flashes
Note: The call is not at your terminal until the green light is flashing.
To leave a message telling | 1 Press | Coverage Callback | while connected to the call |
a coworker to call the |
|
| [confirmation tone] |
original caller’s extension | Note: To leave a message telling a coworker to call | ||
| |||
| you, activate Leave Word Calling instead. |
To use the Consult feature to talk privately with a coworker after answering a redirected call
1 Press | Transfer | or | Conf | [dial tone] |
∙Call is temporarily put on hold
2 Press | Consult | [priority ring to coworker] |
or Dial the coworker’s extension
Note: You can privately discuss call; if coworker is not available, press the call appearance button next to the fluttering light in order to reconnect to call.
If your coworker has activated Send All Calls, you must use the Consult feature to reach your coworker.
3 Press | Transfer | again to send call to the coworker | ||
or Press |
|
| to make it a | |
Conf |
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