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Lucent Technologies 8405 manual Call Coverage/Consult, Coverage Callback

Models: 8405

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Call Coverage/Consult

Call Coverage/Consult

To answer a call for a coworker for whom you are a coverage point

1Press the call appearance button of the incoming call when ring begins or green light flashes

Note: The call is not at your terminal until the green light is flashing.

To leave a message telling	1 Press	Coverage Callback	while connected to the call
a coworker to call the			[confirmation tone]
original caller’s extension	Note: To leave a message telling a coworker to call
	Note: To leave a message telling a coworker to call
	you, activate Leave Word Calling instead.

To use the Consult feature to talk privately with a coworker after answering a redirected call

1 Press

Transfer

or

Conf

[dial tone]

∙Call is temporarily put on hold

2 Press

Consult

[priority ring to coworker]

or Dial the coworker’s extension

[single-burst ring to coworker]

Note: You can privately discuss call; if coworker is not available, press the call appearance button next to the fluttering light in order to reconnect to call.

If your coworker has activated Send All Calls, you must use the Consult feature to reach your coworker.


3 Press	Transfer			again to send call to the coworker
or Press				to make it a 3-party call
		Conf

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Lucent Technologies 8405 manual Call Coverage/Consult, Coverage Callback

Contents

DEFINITY Communications System Generic 2 and System 555-104-726 Comcode 107985574 Issue June8405 Voice Terminal User’s Guide TO ORDER COPIES OF THIS DOCUMENT Contents Quick Reference Lists Exit Normal Inspect Message Retrieval Normal Exit Time/Date TimerFigure 1. One Version of the 8405B and 8405B Plus Voice Terminal Your 8405 Voice TerminalHandset Volumecontrol buttonFigure 4. Another Version of the 8405D and 8405D Plus Voice Terminal A handset is provided for placing and receiving calls If your 8405B Plus or 8405D Plus has the Reset Spkr label For adjusting the volume of the following Voice Features A Quick Look at the FeaturesPage Page Normal See “Exit.” Display Features and Features Used with the SoftkeysGeneral Instructions How to Use the FeaturesTroubleshooting Later in This Guide Conventions Used in The Following ProceduresQuick Reference Lists at the Back of This Guide MeaningsEntering Softkey Mode and Viewing the Three Feature Option Screens Using the Display, Softkeys and Display Control ButtonsFigure 6. The Three Feature Option Screens Using the Softkeys to Activate a Feature automatic. No user response is required To reset the speakerphoneAbbreviated Dialing AD Voice Feature ProceduresHandset and Speaker 6 Press Personal List if you used Personal List in Step 3 Press Personal ListDrop Automatic Callback Auto Callback Bridging/Manual ExclusionSpeaker Coverage Callback Call Coverage/ConsultConsult Call Forwarding - Busy/Don’t Answer Call Forwarding - Follow Me Call Park Conference Call PickupDrop Handset VolumeHANDSET L H Intercom Automatic/Dial HoldIcom Auto Leave Word Calling LWC Last Number DialedTo leave a message Mute MessagePriority Calling Reset Speakerphone Select Ring and Ringer Volume 4 When you hear the desired ringing pattern press Shift again RINGER L H Send All CallsSend All Calls SpeakerMute SPEAKER L HSpeakerphone 1 Press Mute Transfer TestExit Normal Display Feature ProceduresInspect Call Information1 Press Inspect Message Retrieval1 Press Message Retrieve Return CallTime/Date Normal ExitTimer TimerRinging Tones Tones and Their MeaningFeedback Tones Problem TroubleshootingSolution ProblemSolution Problemaccess code See feature access code Key Words to Knowparty A person who places or answers a call Page Page Feature FEATURE ACCESS CODESCode FeatureMiscellaneous Abbreviated DialingTrunk Codes Description