Key Words to Know
access code See feature access code.
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
call appearance A button used exclusively to place or receive calls. It has an assigned extension number and is equipped with a red light and a green status light.
console permission The authorization (from your system manager) to initiate Call Forwarding All Calls for an extension other than your own.
coverage Automatic redirection of calls from an unanswered voice terminal to another voice terminal. Redirection could be to the extension of a receptionist, secretary, coworker, AUDIX, or message center. A person who provides coverage is a covering user.
DEFINITY Communications System Generic 2 The switch to which your voice terminal may be connected. (Your voice terminal may be connected to System 85 instead.) Both a DEFINITY Generic 2 and System 85 are communications systems which transmit and receive voice and data signals for all communications equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
display control buttons These buttons on the 8405D and 8405D Plus are labeled
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enhanced list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers useful to all system members, and stores each of those numbers as a
extension A dialing number of one to five digits assigned to each voice terminal connected to a DEFINITY Generic 2 or to System 85.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code A dial code of one, two, or three digits, which you use to activate or cancel the operation of a feature. Check with your system manager for the feature access codes for your system.
group list One of the four types of Abbreviated Dialing lists; programmable by the controller of the list or the system manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a
handset The handheld part of the voice terminal which you pick up, talk into, and listen from. Also known as the receiver.
message retriever A person authorized by the system manager to retrieve messages for other users.
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