Troubleshooting
If you need assistance with your MC2000 System please contact our technical support team at
Prior to contacting your dealer or M&S Systems refer to the table below for systems assistance. If the actions described in the table below do not correct your problem please contact the M&S Systems technical support team or your dealer for assistance.
MC2000 Problem | Corrective Action |
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The room station indicates on the menu | 1. | Verify that the volume is set |
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that it is music but no music can be |
| properly. |
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heard over the speakers | 2. | If using a remote or local device, |
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| make sure music is playing on those |
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| devices. |
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| 3. | Cycle power at the MC2000 hub by |
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| turning the power switch off and |
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| then back on. |
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You experience a power failure or | 1. | Cycle power at the MC2000 hub by |
|
| turning the power switch off and |
| |
operate properly after power is |
| then back on. |
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restored. |
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A page or intercom connection cannot | 1. | Make sure the room station is |
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be heard over the speakers in a |
| configured to receive page or |
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particular room |
| intercom calls |
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The doorbell cannot be heard in a | 1. | Make sure the room station is |
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particular room |
| configured to receive the door bell |
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| 2861 Congressman Lane Dallas, Texas 75220 800.877.6631 www.mssystems.com |
| Page 36 |
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