ENGLISH
GAudioH
Symptom |
| Cause/Solution | Page | |
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HD audio is not |
| • Set “BD Audio Mode” to “HD Audio Output”. | 6, 24 | |
output. |
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No sound or the |
| • Check the audio connections of connected devices and speakers. | 9 – 12 | |
sound is hard to |
| • Is the power connected audio devices turned on? | – | |
hear. |
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| Is the input selection set to the input to which the unit is |
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| connected? |
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| • Is the audio output properly selected? | 6, 19, 49 |
No sound. |
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| • The unit is in reverse play, fast forward, fast reverse, slow forward, | 19 |
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| slow reverse or pause mode. Return to the normal playback. |
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| • The HDMI OUT connector is probably connected to a DVI IN | 11, 50 |
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| connector of equipment. DVI connection does not support HDCP |
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| and the audio is not output correctly. |
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| • Is the Pure Direct function set to “Pure Direct 1” or “Pure direct | 21 |
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| 2”? Set it to “Off”. |
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Interactive | audio | is | • Set “BD Audio mode” to “Mix Audio Output” using the Mode | 6, 24 |
not output. |
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| setting menu. |
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• Is the | 19 | |||
not output. |
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| control to switch from audio supported by a disc to |
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| audio. |
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The 192kHz digital | • “Audio Output” - “Down Sampling” on the GUI menu is not set to | 38 | ||
audio is not output | 192 kHz. Set "Down Sampling" to 192 kHz. |
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from the DIGITAL |
| • The content stored in a disc to be played back is copyright | 38 | |
OUT COAXIAL |
| protected. Even if “Down Sampling“ is set to 192 kHz, the audio |
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connector. |
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| signal is output using 48 kHz. |
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GHDMIH |
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Symptom |
| Cause/Solution | Page | |
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Video and audio are | • Check the connection of the HDMI cable. | 4 | ||
not output via the |
| • Is the “HDMI” indicator on the display of the unit lit? | 21 | |
HDMI connection. |
| • Is the Pure Direct function set to “Pure Direct 1” or “Pure Direct | 21 | |
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| 2”? Set it to “Off”. |
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| • Check whether the connected display device or other device | 50 |
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| supports HDCP. This unit will not output a video signal unless the |
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| other device supports HDCP. See the owner’s manual of your TV, |
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| AV receiver, etc. |
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| • Check that the setting of the HDMI video resolution supports the | 22 |
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| resolution of the connected device. When set to “Auto”, this unit |
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| makes the setting automatically. |
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Video and | audio | are | • Turn off power of the unit and then turn it back on. | 4, 5 |
not output | via | the | • Turn off power of the connected device and then turn it back on. | 4, 5 |
HDMI connection. |
| • Unplug the HDMI cable and then plug it in again. | 4, 5 | |
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| • When you connect the unit to an AV receiver, first connect the | – |
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| unit directly to a television and check the video and audio output. If |
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| output is performed properly, connect the unit to the AV receiver |
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| again and check the AV receiver setting. |
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GUSB memory deviceH
Symptom | Cause/Solution | Page | |
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My USB memory | • The format of the USB memoy device does not match this unit or | 34 | |
device cannot be | the USB memory device is not compatible. |
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read. |
| • Is the playback media mode set to “USB MODE”? | 28, 29 |
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| Select “USB” with USB/DISC. |
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Data | stored in a | • Has the unit initialized the USB memory device with applicable | 26, 34 |
USB memory device | formats? (FAT16/FAT32) |
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cannot | be displayed | • Are you using a USB hub? If so, directly connect the USB memory | 26 |
(read). |
| device to a USB port on the front panel of the unit. |
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| • Are you using a USB extension cable? If so, directly connect the | 26, 45 |
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| USB memory device to the USB port on the front panel of the unit. |
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| • Are the USB memory device contents applicable to this unit? Use | 46 |
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| the "Files" menu to confirm whether the contents are applicable |
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| to the unit. |
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| • When a USB memory device of 192 MB or less is formatted with | 26, 45 |
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| FAT32, this unit may not be able to read it. If that is the case, |
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| format it with FAT16. |
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| • This unit does not support a USB memory device containing | – |
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| encrypted data. |
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The USB memory | • Some USB memory devices cannot be operated by the power | – | |
device is not | supplied from this unit. The unit supplies 5V/1A to a USB memory |
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recognized. | device. Use a USB memory device that is compatible with the |
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| specifications of this unit. |
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| • Check if the USB memory device is firmly connected to the USB | 26 |
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| port. |
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Files that begin with | • When content created by Mac OS X is copied into a USB memory | – | |
“.” cannot be played. | device, all contents as well as hidden files are copied. Although |
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| the extension of this file is the same as the extension of the |
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| content, it is actually not the content. Delete this file using another |
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| OS such as Windows. |
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Unable to play back | • Does the USB memory device have more than 1 GB of available | 15 | |
space? |
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view. |
| • Has the USB memory device been initialized by the unit? | 34 |
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| • Was the USB memory device inserted while the power of the unit | 26 |
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| was on? (Insert the USB memory device while the unit is in the |
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| standby status.) |
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