Maytag MDBH950AW, MDB9600AW, MDBL540AW, MDBF750AW, MDBH970AW, MDBF550AW Before YOU Call for Service

BEFORE YOU CALL FOR SERVICE

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.

Dishwasher Will Not Fill:

•Press the START/Cancel pad to start the dishwasher.

•Be sure door is latched securely.

•Be sure the water is turned on.

•Check that the pad is properly selected for a cycle.

•Allow time to pause before filling.

•Check your home‘s circuit breaker or fuse box.

•Check inlet hose for a kink.

•Check water valve inlet for sediment and clean if necessary.

Dishwasher Will Not Drain/Water In Tub Bottom:

•If hooked up to a food waste disposer, be sure the knock-out is removed from the disposer inlet.

•Check for food obstruction in the drain or disposer.

•Check drain hose for a kink.

•Check your home‘s circuit breaker or fuse box.

•Check that the cycle is completed.

Dishwasher Adds Water at END of Cycle:

• This is normal. The sensor (select models) in the pump must stay submerged so a short fill of water is added after the cycle’s last drain.

Detergent Cup Is Not Empty:

•Check that the cycle is completed.

•Be sure dispenser is not blocked.

•Use fresh detergent stored in a cool, dry place.

Dishwasher Seems Noisy:

•A water valve hiss during fill is normal.

•Water circulation sounds are normal.

•A thumping sound may be a wash arm bumping an item that is extending beyond the racks.

• Chopping or grinding sounds may be heard during drain as the internal food disposer chops hard items like fruit seeds, nuts, etc.

•Humming during the drain is normal.

•A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is opened at the end of the cycle. This is normal.

•Proper installation affects the noise level.

Cycle Takes Too Long (Heating Delay Light Stays On):

• Tough Scrub™ or Tough Scrub Plus™ (select models) or Sanitize has been selected and the cycle is extended to heat water.

• Check to see that the incoming water temperature is 120-140° F (49-60° C).

Dishwasher has an Odor:

•Run dishes being held in the dishwasher through a Rinse Only cycle.

•Many dishwashers have a “new” smell when first installed.This will dissipate with use.

•Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.)

•For a strong odor, place baking soda in both sides of the detergent cup. Select Light Wash and allow the water to circulate for about 10 min- utes. Interrupt the cycle by unlatching the door and let it stand overnight. Restart the dishwasher by latching the door and allow it to complete the cycle. Another alternative is to use dishwasher cleaning product such as Jet-Dry Dishwasher Cleaner*.

Dishwasher Leaks:

•Check that the dishwasher is level. (Refer to the Installation Instructions.)

•Suds can cause the dishwasher to overflow. Measure the detergent carefully and use only detergents designed for use in a dishwasher. Less deter- gent is needed in soft water. Try another brand if sudsing continues.

•Follow directions closely on how to add a forgotten item (pg. 7).

•To avoid rinse aid lid leaking from the dispenser, be sure the lid is securely attached.

Display Time Suddenly Drops or Increases by Several Minutes (select models):

• This is normal when the Auto Clean or Normal cycle (select models) is selected and the dishwasher decides to skip or add a drain and refill.

Dishwasher Door Will Not Close:

• Be sure upper rack is properly adjusted to upper or lower position (select models) (pg. 3).

*Brand names are the trademarks of the respective manufacturer. Continued

©2002 Maytag Appliance Sales Company 16021814 Rev. 0 B-11