Troubleshooting
51
Service and guarantee

Service

The Meridian 500 Series of hi-fi components have been
carefully designed to give years of untroubled service. There
are no user-serviceable parts inside the case, nor do the units
require any form of maintenance.
In the unlikely event that your multimedia controller fails to
function correctly, it should be returned, in its original
packaging, to your Meridian dealer.
In case of difficulty within the UK or USA please contact the
appropriate sales and service address shown on page ii.
In case of difficulty outside the UK or USA, contact the
importing agent for the territory. A list of Meridian agents
abroad is available from Meridian Audio.
No responsibility can be accepted for the multimedia controller
whilst in transit to the factory or an agent, and customers are
therefore advised to insure the unit.
When seeking service under guarantee, proof of the date of
purchase will be required.

Guarantee

The 562V Multimedia Controller is guaranteed against defects in
material and workmanship for two years from the date of
purchase.
The guarantee is void if the 562V Multimedia Controller has been
subject to misuse, accident, or negligence, or has been
tampered with or modified in any way without the written
authorisation of Meridian Audio Limited. Note that connecting
anything other than the correct network lead to the COMMS
sockets may cause damage to the 562V Multimedia Controller
which will not be covered by this guarantee. Attempted servicing
by unauthorised people may also invalidate this guarantee.
Labour and carriage charges are not covered unless by local
agreement.
Outside the UK, local warranty liability is restricted to equipment
purchased within the territory. Our agents abroad are only under
contractual obligation to service under guarantee equipment
sold through them. They are entitled to make a non-refundable
charge for any service carried out on other equipment.
This guarantee does not limit your statutory rights within the
United Kingdom.