5
Chapter 5 |
Troubleshooting
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| Troubleshooting |
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Code | Classification | Details of the error | Redi- | Corrective Action |
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N20 | Memory error | Memory overflow | No | The memory is full. |
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| Check to see if there is any other job |
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| being handled. |
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| With the number of transmission |
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| sheets reduced or the resolution for |
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| read reduced, send it again. |
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N21 | HDD error | HDD error | No | HDD is full. |
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| Delete unnecessary files. |
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| With the number of transmission |
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| sheets reduced or the resolution for |
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| read reduced, send it again. |
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N22 | Conversion er- | Conversion error | No | After turning off and on the main |
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| power switch, send it again. |
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N25 | Memory over- | Memory overflow | No | The memory is full. |
| flow |
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| Check to see if there is any other job |
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| being handled. |
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| With the number of transmission |
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| sheets reduced or the resolution for |
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| read reduced, send it again. |
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Error code of the reception system
Code | Classification | Details of the error | Corrective Action |
N50 | SMTP recep- | SMTP reception er- | When the SMTP reception does not start in |
| tion | ror | 60 minutes after connection for an incom- |
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| ing call, this error may be resulted. |
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| Ask the sender to send it again. |
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N51 | Decode | In excess of the | Ask the sender to send it again after the |
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| length specified for | length of the text being reduced. |
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| reception |
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N52 | Decode | In excess of the | Ask the sender to send it again after the |
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| number of pages | number of text sheets being reduced. |
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| specified for recep- |
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| tion |
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N53 | Decode | File error | Ask the sender to send it again in a correct |
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| file format as shown below. |
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| Internet Fax: TIFF |
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| IP Address Fax: PDF or TIFF |
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N54 | Decode | Decode error | The data has been received in an incorrect |
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| format. Ask the sender to send it again in a |
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| correct format. |
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Network Fax |
