5

Troubleshooting

 

5.3Cannot Receive Messages

When a document cannot be received, try to correct the problem by referring to the table below. If the document still cannot be received properly even after attempting to correct the problem, please contact your service representative.

!

Detail

When the file format of which is not supported is received, the Network Fax RX Error Report is printed. For details of the Network Fax RX Error Report, see page 11-12.

When an Nxx form error code is indicated, refer to page 5-6.

For the troubles such as document jam, paper jam, inferior image quality, exhausted toner, etc., refer to "User’s Guide (Copy Operations)".

Chapter 5

Troubleshooting

Description of

Check Points

Corrective Actions

Problem

 

 

 

Cannot receive

Is paper in the

If the add paper icon is lit, the machine is out of paper and

 

machine?

received documents are stored in memory. Add paper.

 

 

Refer to the “User's Guide (Copy Operations)” for the

 

 

procedure for adding paper.

 

 

 

 

Is paper

In case of paper jam, received documents are stored in

 

jammed in the

memory. Removed the jammed paper. Refer to the “Us-

 

machine?

er's Guide (Copy Operations)” for the procedure for cor-

 

 

recting paper jams.

 

 

 

 

Is the machine

No mail can be received if the toner has exhausted. Re-

 

out of toner?

place the toner bottle immediately. Refer to the “User's

 

 

Guide (Copy Operations)” for the procedure for replacing

 

 

the toner bottle.

 

 

 

 

Is the network

Is the network cable disconnected? Check the network

 

cable connect-

cable connection and connect it if it is disconnected.

 

ed properly?

 

 

 

 

 

 

Are the memory

Check the memory and the hard disk to see if there is a

 

size and the

sufficient space left in each of them.

 

hard disk size

When the capacity is getting low, a fax may not be re-

 

sufficient?

ceived or, even if received, it may not be printed.

 

 

 

No outputs

Hasn't the

When the Memory RX is set, print the document received

 

Memory RX

by following the procedure given below.

 

been set?

1.

Press [Box] on the control panel.

 

 

2.

Press [System User Box].

 

 

3.

Press [Memory RX User Box].

 

 

4.

Enter the password and press [OK].

 

 

5.

Select a document you want to print and press [Print].

 

 

6.

When the printer completes printing, press [Close].

 

 

 

 

5-4

Network Fax

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Image 109
Minolta C352, C300 manual Cannot Receive Messages, Description Check Points Corrective Actions Problem
Page 108 Page 110

C300, C352 specifications

The Minolta C352 and C300 multifunction printers are part of Konica Minolta's renowned line-up of color copiers and printers that offer excellent performance and advanced features tailored for business use. Both models are designed for high productivity, delivering vibrant color prints and reliable functionality.

One of the standout features of the Minolta C352 and C300 is their exceptional print quality. With a resolution of up to 1200 x 1200 dpi, these devices produce sharp text and vivid colors that are ideal for marketing materials, presentations, and professional documentation. The incorporation of advanced toner technology ensures that prints are not only visually appealing but also durable and resistant to fading.

In terms of speed, the C352 boasts a print speed of up to 35 pages per minute for both color and black-and-white documents, making it suitable for busy office environments. The C300, while slightly slower, still impresses with a speed of 30 pages per minute. This efficiency helps maintain workflow, allowing users to manage heavy printing tasks seamlessly.

User convenience is enhanced through a variety of built-in features. Both models come with a large, intuitive color touchscreen interface that simplifies operation and navigation. The devices offer a suite of scanning options, including duplex scanning, which allows for simultaneous scanning of both sides of a document, significantly reducing processing time. Additionally, the C352 and C300 support various file formats for scanned documents, making it easy to integrate with different workflows.

Connectivity options are extensive, with both models supporting network printing via Ethernet and USB connections. They also come equipped with mobile printing capabilities, allowing users to print directly from smartphones and tablets through features like Apple AirPrint and Google Cloud Print. This is particularly beneficial in today’s fast-paced work environment where mobility is key.

The Minolta C352 and C300 are not just about performance; they also prioritize energy efficiency and sustainability. Both models are equipped with energy-saving features such as low power consumption in standby mode and eco-conscious printing options, effectively minimizing their environmental impact while reducing operational costs.

In essence, the Minolta C352 and C300 multifunction printers are powerful and reliable devices well-suited for a variety of business environments. Their combination of high-quality printing, efficient scanning, user-friendly interfaces, and eco-friendly technologies make them an excellent investment for organizations looking to enhance productivity and streamline document management.
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