Appendix C: Troubleshooting

Troubleshooting Information (Cont.)

Symptom

Solution

 

 

My Modero panel isn’t appearing

• Verify that the System number is the same on both the NetLinx

in my Workspace window.

Workspace window and the System Settings page on the Modero

 

panel.

 

• Verify you have entered the proper NetLinx Master IP and connection

 

methods into the Master Connection section of the System Settings

 

page.

 

 

My Modero panel can’t obtain a

In requesting a DHCP Address, the DHCP Server can take up to a few

DHCP Address

minutes to provide the address.

 

• Verify there is an active Ethernet connection attached to the rear of

 

the Modero before beginning these procedures.

 

• Select Diagnostics > Network Address, from the Main menu and

 

verify the System number.

 

• If the IP Address field is still empty, give the Modero a few minutes to

 

negotiate a DHCP Address and try again.

 

 

My panel is not showing up in the

If you a Virtual Master has already connected to the target panel, the

Virtual Master’s System list of

G4 device retains the information of the previous Virtual Master System

connected devices.

number.

 

• Reboot the panel without the USB cable plugged into the panel.

 

• Configure NetLinx Studio for a Virtual Master connection. Note the

 

System Number used in the Edit Settings window.

 

• Stop communication on the Virtual Master by going to Settings >

 

Stop Communications.

 

• Click Yes to stop communication.

 

• Select the System Number (from the Online Tree tab) and use a right

 

mouse click to select Refresh System. This re-establishes

 

communication with the Virtual Master.

 

Plug-in the mini-USB cable into the corresponding port on the panel.

 

• Wait a few seconds and refresh the system. This re-establishes

 

communication with the Virtual Master. The panel should now appear

 

in the list of available devices.

 

 

204

7" Modero Widescreen Touch Panels

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AMX NXD-700Vi manual Symptom Solution My Modero panel isn’t appearing, My Workspace window, My Modero panel can’t obtain a

NXD-700Vi specifications

The AMX NXD-700Vi is a cutting-edge touchscreen control panel designed to enhance the user experience in various AV environments, including conference rooms, classrooms, and home theaters. Featuring a sleek and modern design, the NXD-700Vi combines advanced technology with an intuitive interface, making it an ideal solution for both commercial and residential applications.

At the heart of the NXD-700Vi is a 7-inch high-resolution LCD touchscreen, which delivers vibrant colors and crisp details, ensuring that users can easily navigate through the various functionalities and options available. The screen is equipped with an anti-glare coating that allows for optimal visibility in different lighting conditions, making it suitable for any setting.

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