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AMX NXD-700Vi manual

Models: NXD-700Vi

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Appendix C: Troubleshooting

208	7" Modero Widescreen Touch Panels

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AMX NXD-700Vi manual

Contents

Modero NXD-700Vi AMX Limited Warranty and Disclaimer Warranty Repair PolicySoftware License and Warranty Agreement FCC Information Table of Contents Configuring Communication Information EAP Security & Server Certificates 117 Appendix a Text Formatting 185 Table of Contents Modero Widescreen Touch Panels FG2258-04K IntroductionNXD-700Vi Widescreen Video Touch Panel Kit NXD-700Vi front views NXD-700Vi Specifications Specifications for 7 Widescreen Video Touch PanelsFront Panel Components Side Panel ComponentsButton Assignments Included AccessoriesSide Panel Components Cont Operating / StorageNXD-700Vi Panels Connector Layout NXA-AVB/ETHERNET CAT5NXA-AVB/ETHERNET Breakout Box NXA-AVB/ETHERNET Breakout Box front and rear viewsNXA-AVB/ETHERNET Specifications FG2254-10 Product SpecificationsInstalling the NXA-AVB/ETHERNET Wiring the NXA-AVB/ETHERNET connectors and cables NXA-AVB/ETHERNETAudio In Left Channel Wiring the NXA-AVB/ETHERNET for Unbalanced Audio Wiring the NXA-AVB/ETHERNET for Balanced AudioBalanced OUT 802.11b Wireless Interface Card Specifications NXD-700Vi Touch Panel AccessoriesNXA-WC80211B/CF 802.11b Wireless Card FG2255-03 NXA-WC80211GCF 802.11g Wireless Card FG2255-07 Antenna Type NXA-WC80211GCF SpecificationsMedia Access Control Bus InterfaceRadio Technology Network ArchitectureInformation Receiver SensitivityCompatibility Wireless LAN SecurityTouch Panel Page FG2116-73 Optional Compact Flash UpgradesNXA-CFSP Compact Flash FG2116-7x FG2116-74Page Installation and Upgrade of the Internal NXD Components Remove the existing NXD Outer HousingInstall the new Compact Flash Memory card Location of the wireless CF card connector on main boardRemoving/installing a Compact Flash Memory card Close and Resecure the NXD Panel EnclosurePage Installation Installing the No-Button Trim RingInstalling the Button Trim Ring Inserting the No-Button Trim RingNXD-700Vi Panel/enclosure Button latch Trim Ring Pre-Wall Installation of the Conduit Box Installer Leave a GAP Between the Stud and Conduit BOXInstallation of an NXD Touch Panel Installing the NXD panel within a Conduit BoxInstalling the NXD into drywall using Expansion Clips NXD-700Vi Wall Mount panel dimensions using expansion clips Installation Installing the NXD into a Flat Surface using #4 screws Flat installation surface Installation Wiring a power connection Wiring Guidelines for the NXD-700Vi PanelsPreparing captive wires Pin Wire Color Function Polarity Audio/Video Port Connections and WiringEthernet/RJ-45 Port Connections and Wiring Audio/Video RJ-45 Pinout InformationPin Signals Connections Pairing Color USB Port Connecting and Using Input DevicesEthernet RJ-45 Pinouts and Signals Panel Calibration Calibrating the Modero PanelTesting your Calibration Touch Panel Calibration ScreensIf Calibration Is Not Working Panel Calibration Modero Widescreen Touch Panels Accessing the Setup and Protected Setup Pages Configuring CommunicationModero Setup and System Settings Hot Swapping Wireless Settings Page Wireless Access OverviewSetting the Panel’s Device Number Wireless communication using a Dhcp Address Configuring a Wireless Network AccessConfigure the Panel’s Wireless IP Settings Wireless communication using a Static IP Address Using the Site Survey toolSite Survey Configure the Card’s Wireless Security Settings Panel connection IP info Wireless Card security settings Required Information Select Wireless Settings Automatically set SsidLocate the Wireless Security section FIG Manually set SsidThese WEP Key identifier values must match for both devices WEP Key # Keyboard Choose a Master Connection Mode Select System SettingsSystem Settings page USB Connection Configure a Virtual NetLinx Master using NetLinx Studio USB driver installation popup windowAssigning Communication Settings for a Virtual Master Master Connection to a Virtual Master via Ethernet Mode Description ProceduresEthernet Connection ModesConfiguring Communication Ethernet Using G4 Web Control to Interact with a G4 Panel G4 Web ControlConfiguring Communication Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communication Upgrading the Modero Firmware via the USB port Configure the panel for a USB Connection TypeUpgrading Modero Firmware Assigning Communication Settings for a Virtual Master Prepare NetLinx Studio for communication via the USB portConfirm and Upgrade the firmware via the USB port Default Modero panel value isUsing USB for a Virtual Master transfer Upgrading the Modero Firmware via Ethernet IP Address Prepare the Master for communication via an IPPrepare the panel for communication via an IP Verify and Upgrade the panel firmware via an IP Latest NXD-700Vi firmware kit file is now panel-specificSelected Firmware file Firmware Pages and Descriptions Setup Navigation ButtonsProtected Setup Setup Setup Page ElementsInactivity Page Flip TimeoutInformation Panel BrightnessProject Information Project Information Page ElementsPanel Information Panel Information Page ElementsPower Up Pages Setup PortSetup Pages Version Panel TypeTime Date Refresh/Set Time & Date SetupTime & Date Setup Time Display fieldsMaster Volume VolumeVolume Page Elements Set Date/TimeAnalog Default Panel SoundsDigital Audio Level IntercomSupported WAV Sampling Rates Video AdjustmentSupported sampling rates for WAV Video Setup Page Elements Protected Setup Navigation Buttons Protected Setup Navigation ButtonsReboot Panel Protected SetupProtected Setup Page Elements Device NumberSystem Recovery Protected Setup page-System Recovery confirmation dialogSystem Settings System Settings Page ElementsMaster Connection IP SettingsFull Duplex Wireless Settings Wireless SettingsAddress Access Point MACWireless Security Network Name Ssid WAP namesSite Survey RF Link Info802.11g Wi-Fi CF card Wireless SecurityWireless Security Support Secondary ConnectionOpen Clear Text Settings Wireless Settings page Open Clear Text SettingsSave/Cancel Static WEP SettingsOpen Clear Text Settings WEP 64 / WEP Static WEP SettingsDefault Key Generate PassphraseCurrent Key WPA-PSK SettingsAuthentication WPA-PSK Settings Password/Pass PhraseSsid Service Set Identifier EAP-LEAP SettingsEAP-LEAP Settings Password IdentityEAP-FAST Settings EAP-LEAP sample Cisco System SecurityAutomatic PAC EAP-FAST SettingsAnonymous Identity ProvisioningPAC File Location EAP-PEAP SettingsBeen Disabled Certificate Authority EAP-PEAP SettingsInner Authentication Type Peap VersionEAP-TTLS Settings EAP-TTLS SettingsMSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS SettingsPrivate Key password Client certificate configurationClient Certificate Configuration Client CertificateCertificate Types Supported by the Modero Firmware Configuration Field Name Certificate File Type SupportedCertificates and their Extensions Certificate Type Possible File ExtensionsCalibration Calibration page actually 3 separate screensG4 Web Control G4 Web Control SettingsG4 Web Control G4 Web Control Timeout Sensor Setup Sensor Setup Page ElementsLight Level field Dim Mode MinimumLight Sensor Motion SensorWake Panel On Motion SenseOther Settings Other Settings menuImage Caching Image Caching Page ElementsClear Cache Image Cache SettingsEnable Image Cache StatusClearing the image cache Setting the image cachePassword Setup Checking image cache statusPanel Password SIP SettingsPassword Setup Page Elements ChangeSIP Settings Tools Panel LogsClearing the Panel Connections Log Checking the Panel Connection LogsRefreshing the Panel Connections Log Panel StatisticsPanel Statistics Clearing the Panel Statistics Checking the Panel StatisticsRefreshing the Panel Statistics Connection UtilityConnection Utility Using the Connection Utility EAP Security & Server Certificates OverviewPage Full Duplex Intercom Panel Intercom ConfigurationSetup Setting the Intercom Session Timeout Setting Intercom Auto AnswerAdvanced Setup Allowing a panel to be monitoredAllowing a panel to monitor Naming a panelName Description Channel Address Level PortCode Sample IntercomSample Intercom 124 Modero Widescreen Touch Panels Answering an incoming call Creating Intercom Pages SetupAdvanced Setup More Time PopupProgramming CommandsCommands Button Assignments@PDR @CPG@DPG @PHE@PPF @PHT@PPA @PPG@PPN @PPK@PPM @PPT@PSP @PPX@PSE @PSTPpon PpofPpog RGB Values for all 88 Basic Colors Programming NumbersRGB triplets and names for basic 88 colors Index No Name Red Green Blue134 Modero Widescreen Touch Panels Font ID Font type Size Default Font Styles and ID NumbersFont styles and ID numbers TPD4 Border Styles by Name Border styles and Programming numbersBorder Styles and Programming Numbers Border stylesModero Widescreen Touch Panels 137 Sendcommand Panel,ANI-500,1,25,100 Button CommandsButton Commands ANIBAU APFBAT BCT BCBBCF BIM BDOBFB Entry is requiredBLN BMCBMF BMF-vt addr range,button states range,dataCont BMP BMIBML BNCBNT BNNBNP BOPBPP BORBOS BSM BRDBSF BSOBVN BSPBVL BVPDPF BWWCPF ENAGIV FONGDI GRD GLHGLL GRUGSN-vt addr range,bargraph slider name Sendcommand Panel,GSN-500,BallGSN JSI ICOJSB MDC JSTMBT SHOTXT TECTEF UNI Text Effects NamesText Effects Defineevent Button Query CommandsCustom Event Fields ?BCB Button Query CommandsSend Command Panel,?BCB-529,1 ?BCB-vt addr range,button states range?BCF ?BCT?BMP ?BOP?BRD ?BWW?FON ?ICO?JSB ?JSI?JST ?TEC?TEF Send Command Panel,?TEF-529,1Send Command Panel,?TXT-529,1 ?TEF-vt addr range,button states rangePanel Runtime Operation Commands Panel Runtime OperationsBeep @AKP@AKR BritPkeyp Setup@EKP @PKP@SST @SOU@SSL @SWK@VKB TpageonTpageoff WakeCAL Input CommandsInput Commands KPSVKS MPSTPS Decimal numbers Hexidecimal values Virtual keystroke Embedded codesEmbedded Codes Panel Setup Commands Panel Setup CommandsDLD CfsmCEX MUTVOL PWD@RPP Dynamic Image Commands Dynamic Image CommandsRAF-resource name,data Panel Intercom Commands Panel Intercom CommandsSIP Commands SIP CommandsTransferred PHN-PRIVACYPHN-REDIAL PHN-ANSWERPHN-HOLD PHN-DTMFPHN-HANGUP ?PHN-PRIVACYProgramming 184 Modero Widescreen Touch Panels Bargraph Text Code Inputs Appendix a Text FormattingText Formatting Codes for Bargraphs/Joysticks Formatting Code OperationsCharacter Types Text Area Input MaskingInput mask character types Character Masking RuleInput mask operations Input mask rangesInput mask next field characters Input mask literalsCommon Name Input Mask Input mask output examplesOutput Examples Escape Sequences URL ResourcesSpecial escape sequences Sequence Panel InformationPage Appendix B Wireless Technology Overview of Wireless TechnologyTerminology 802.1xTkip WPA2 EAP Method Characteristics EAP AuthenticationEAP characteristics Method Credential Type Authentication Pros ConsEAP communication overview EAP security method in processAMX Certificate Upload Utility Configuring your G4 Touch Panel for USB CommunicationSetup the Panel and PC for USB Communication Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 200 Modero Touch Panels Appendix B Wireless Technology Modero Touch Panels 201 Appendix B Wireless Technology 202 Modero Touch Panels Appendix C Troubleshooting Troubleshooting InformationMy Modero panel can’t obtain a Symptom Solution My Modero panel isn’t appearingMy Workspace window Dhcp AddressBlinking and it says the USB is Symptom SolutionConnecting My on-screen mouse cursorMy connected Masters Symptom Solution My WEP doesn’t seem to beWorking Studio 2.x applicationAfter downloading a panel file or Connected to my System MasterOnly one shows up Behaves strangelyPage Appendix Modero Widescreen Touch Panels 209 It’s Your World Take Control