AMX NXD-700Vi manual Symptom Solution, Blinking and it says the USB is, Connecting, Doesn’t appear

	Appendix C: Troubleshooting
Troubleshooting Information (Cont.)
Symptom	Solution
My Connection Status button isn’t	"USB Connecting" is displayed when the panel is trying to establish
blinking and it says the USB is	USB communication with the PC (either within the NetLinx Studio or
connecting.	TPDesign4 applications).
	• Remove the USB connector from the panel and close any AMX
	applications.
	• Reboot the panel.
	• Launch the AMX application and attempt reconnect to the panel.
	• If using Studio for Virtual Master communication, establish a Virtual
	Master connection, verify the correct System number, stop
	communication with the Virtual Master, and then re-establish
	communication by refreshing the system.
	• After the panel powers-up, reconnect the USB connector to the
	panel.
	• Verify that you have a valid USB connection from within your System
	Tray.
My on-screen mouse cursor	• The USB connections are not detected until after the particular USB
doesn’t appear.	connection plugged into the corresponding port on the panel and
	power is cycled to the panel.
Calibration is not working.	• After the Modero touch panel has been updated with a new firmware
	kit (downloaded to the panel through NetLinx Studio), the calibration
	could need to be reset.
	• Cycling power to the panel should provide a baseline calibration for
	the particular touch panel. Proceed to the Calibration page and reset
	the on-screen calibration.
Panel doesn’t respond to my	• The protective cover acts to press on the entire LCD and makes
touches	calibration difficult because the user can’t calibrate on specific
	crosshairs when the sheet is pressing on the whole LCD.
	• Verify that the protective laminate coating on the LCD is removed
	before beginning any calibration process.
There is a crawling, dashed line on	• On some units at some resolutions, there are wavy lines across the
the left border of the graphics.	entire screen. This has been seen on middle resolutions and is
	referred to as the "Mid Range Fallout" problem.
	• This is due to the graphics controller settings in the firmware.
	• Update to the latest v2.XX.XX firmware.
	• Visit the www.amx.com > Tech Center > Downloadable Files >
	Firmware Files > Modero panels. Then Download the KIT file to
	your computer.

7" Modero Widescreen Touch Panels 205