AMX NXD-700Vi manual Symptom Solution My WEP doesn’t seem to be, Working, My connected Masters

Appendix C: Troubleshooting

Troubleshooting Information (Cont.)

Symptom	Solution
My WEP doesn’t seem to be	• WEP will not work unless the same default key is set on both the
working.	panel and the Access Point.
	• For example: if you had your access point set to default key 4 (which
	was 01:02:03:04:05) you must also set the Modero’s panel key 4 to
	01:02:03:04:05.
NetLinx Studio only detects one of	Each Master is give a Device Address of 00000.
my connected Masters.	• Only one Master can be assigned to a particular System number. If
	you want to work with multiple Masters, open different instances of
	NetLinx Studio and assign each Master its own System value.
	• Example: a site has an NXC-ME260/64 and an NI-4000. In order to
	work with both units. The ME260/64 can be assigned System #1 and
	the NI-4000 can then be assigned System #2 using two open
	sessions of NetLinx Studio 2.
I can’t seem to connect to a	• From the Settings > Master Comm Settings > Communication
NetLinx Master using my NetLinx	Settings > Settings (for TCP/IP), uncheck the "Automatically Ping
Studio 2.x application.	the Master Controller to ensure availability".
	• The pinging is to determine if the Master is available, and to reply
	with a connection failure instantly if it is not. Without using the ping
	feature, you will still attempt to make a connection, but a failure will
	take longer to be recognized. Some firewalls and networks do not
	allow pinging, though, and the ping will then always result in a failure.
	• When connecting to a NetLinx Master controller via TCP/IP, the
	program will first try to ping the controller before attempting a
	connection. Pinging a device is relatively fast and will determine if the
	device is off-line, or if the TCP/IP address that was entered was
	incorrect. If you decide NOT to ping for availability and the controller
	is off-line, or you have an incorrect TCP/IP address, the program will
	try for 30-45 seconds to establish a connection.
	Note: If you are trying to connect to a master controller that is behind a
	firewall, you may have to uncheck this option. Most firewalls will not
	allow ping requests to pass through for security reasons.

206 7" Modero Widescreen Touch Panels