5624 Wireless Handset User Guide

Error or Warning Messages

Display shows

Probable cause

Action or comment

 

 

 

No network

The handset has lost connection of

Acknowledge the popup or press

The handset beeps once

either state of No network/No

the mute button (the later keeps

access/Voice only/Messaging only

the popup visible).

a minute (during max 30

minutes) with a low tone

 

It is possible to configure the beep

followed by a high tone (if

 

to Sound off or Sound once (for

enabled the vibrator also

 

each new state), contact the

follows the beeps).

 

system administrator

 

 

Note: When leaving a bad state for

 

 

another bad state the popup will be

 

 

reopened and the beep will sound

 

 

again (if enabled)

 

 

 

No display

The battery level is low, screen saver

Charge the battery, change screen

 

is set to “Black also in call” or the

saver setting (Display>Screen

 

handset is defective.

saver) or contact system

 

 

administrator.

 

 

 

No ringing

The sound off icon is on, or the ringer

Long press the Sound off key or

 

volume is set to silent, or the handset

Mute button, or increase the

 

is defective

volume, or contact system

 

 

administrator

 

 

 

Not possible to mute the

A handset restriction preventing the

Enable the parameter Prevent

handset by long press on

user to silence the handset

silent, see Configuration Manual

the Sound off key/mute

 

for the handset.

button

 

 

Not possible to set the

 

 

ring volume to “Silent”

 

 

Handset with In Charger

 

 

> Other actions > Sound

 

 

off enabled, is not muted

 

 

when placed in charger

 

 

 

 

 

No entries in Call list

A handset restriction preventing calls

Enable the parameter Enable call

 

from being saved in the call list.

list, see Configuration Manual for

 

 

the handset

 

 

 

No change in time & date

PBX dependent

Changes in the handset appear

setting

 

after a maximum of 24 hours after

 

 

a change in the system or by

 

 

turning the handset off and on

 

 

again.

 

 

 

Remotely updated

The handset restarts after a

 

 

parameter upgrade.

 

 

 

 

LED Error Indications

See the Mitel 5624 Wireless Handset Configuration Guide.

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Mitel 5624 manual Error or Warning Messages, LED Error Indications

5624 specifications

The Mitel 5624 is an advanced IP phone designed for professional environments, providing users with a blend of functionality, flexibility, and easy-to-use features. As part of Mitel’s extensive lineup of communication solutions, the 5624 is tailored for both small and medium businesses as well as larger enterprises. It boasts high-quality audio and a user-friendly interface, making it a popular choice among professionals.

One of the standout features of the Mitel 5624 is its support for dual-mode operation, enabling it to function effectively both as a desktop phone and as a mobile device via Wi-Fi connectivity. This versatility means that employees can remain connected regardless of their physical location within an office setting. The phone is equipped with a large, backlit LCD display that provides easy navigation through the menu and access to various features.

The Mitel 5624 also features a range of programmable keys, allowing users to personalize their setups according to their specific needs. These programmable buttons can be set up for quick access to frequently dialed numbers, features like hold and transfer, or even for managing multiple lines.

With respect to audio quality, the Mitel 5624 offers HD voice technology, which enhances clarity during conversations, reducing background noise and improving overall sound quality. This ensures that users can engage in clear and uninterrupted discussions, an essential aspect for productivity in any professional atmosphere.

Security is another crucial aspect of the Mitel 5624, which supports industry-standard encryption protocols. This ensures that data transmission remains secure, safeguarding sensitive information and maintaining privacy during calls.

In terms of connectivity, the Mitel 5624 offers a variety of options, including wired Ethernet and the ability to connect through Wi-Fi. This flexibility allows organizations to tailor their network setups according to their existing infrastructure.

The phone is designed with user comfort in mind, featuring an ergonomic design, adjustable stand, and a headset port for those who prefer hands-free communication. Coupled with its robust build quality, the Mitel 5624 is suited for heavy usage in both office settings and on-the-go scenarios.

In conclusion, the Mitel 5624 IP phone is a versatile and powerful tool that enhances communication within businesses. Its combination of advanced technologies, user-friendly features, and a focus on security makes it an ideal choice for modern professional environments. Whether used for traditional desk work or mobile communication, the Mitel 5624 stands out as a reliable and efficient solution for all communication needs.