5624 Wireless Handset User Guide
Error or Warning Messages
Display shows | Probable cause | Action or comment | |
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No network | The handset has lost connection of | Acknowledge the popup or press | |
The handset beeps once | either state of No network/No | the mute button (the later keeps | |
access/Voice only/Messaging only | the popup visible). | ||
a minute (during max 30 | |||
minutes) with a low tone |
| It is possible to configure the beep | |
followed by a high tone (if |
| to Sound off or Sound once (for | |
enabled the vibrator also |
| each new state), contact the | |
follows the beeps). |
| system administrator | |
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| Note: When leaving a bad state for | |
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| another bad state the popup will be | |
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| reopened and the beep will sound | |
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| again (if enabled) | |
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No display | The battery level is low, screen saver | Charge the battery, change screen | |
| is set to “Black also in call” or the | saver setting (Display>Screen | |
| handset is defective. | saver) or contact system | |
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| administrator. | |
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No ringing | The sound off icon is on, or the ringer | Long press the Sound off key or | |
| volume is set to silent, or the handset | Mute button, or increase the | |
| is defective | volume, or contact system | |
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| administrator | |
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Not possible to mute the | A handset restriction preventing the | Enable the parameter Prevent | |
handset by long press on | user to silence the handset | silent, see Configuration Manual | |
the Sound off key/mute |
| for the handset. | |
button |
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Not possible to set the |
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ring volume to “Silent” |
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Handset with In Charger |
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> Other actions > Sound |
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off enabled, is not muted |
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when placed in charger |
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No entries in Call list | A handset restriction preventing calls | Enable the parameter Enable call | |
| from being saved in the call list. | list, see Configuration Manual for | |
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| the handset | |
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No change in time & date | PBX dependent | Changes in the handset appear | |
setting |
| after a maximum of 24 hours after | |
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| a change in the system or by | |
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| turning the handset off and on | |
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| again. | |
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Remotely updated | The handset restarts after a |
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| parameter upgrade. |
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LED Error Indications
See the Mitel 5624 Wireless Handset Configuration Guide.
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