9820/9830/9835 Service Manual

Printer Error/Status Codes

427Format name is invalid. Valid name is 1 - 8 characters inside quotes or "" for a printer-assigned name. Press Clear and try to continue.

428Batch name is invalid or graphic not found. Press Clear and try to continue.

429A field number appears more than once in a format.

430The format uses a graphic file that cannot be found.

433The batch references a field number that doesn’t exist in format.

497An error occurred during loop back test on parallel port.

499An error occurred during loop back test on serial port.

DATA FORMATTING FAILURES (571 - 619)

Formatting errors indicate that a field will print incorrectly. After you have checked the data stream and corrected the data, retransmit the batch. The batch will still print, but the field, font, bar code, or density may be incomplete, missing, or contain incorrect data.

Code Description

571UPC/EAN data length is invalid. The bar code data length in batch doesn’t fit format.

572A field (copy, padded, or incrementing) length is invalid. The field length in batch doesn’t fit format or field contains blanks. Or, fixed length field doesn’t contain specified number of characters.

573Price field length is invalid. The price field length in batch doesn’t fit format or field contains blanks.

574No CD scheme or room for CD. The CD scheme in batch doesn’t fit format or field contains blanks.

575The graphic included in your format could not be found.

611Font, bar code or density is invalid. The font, bar code or density in batch doesn’t fit format.

612The data in this line of batch is either missing or doesn’t match format.

613Reference point off tag.

614Field is off tag or there is an invalid character in packet. Make sure you did not enter O for Ø.

615Bar code width is greater than 16 inches or number of keywords for your PDF417 bar code exceeds 928. Decrease density or shorten amount of data to print bar code.

616Dot shifting failed. A bad dot falls on a bar code that cannot be shifted.

618Magnification must be 1 to 7, or 4 to 90 for the scalable font.

619The JIS (16-bit) code for Kanji is invalid.

MACHINE FAULTS (700 - 766)

Errors 700 to 766 occur when there is a problem with the printer.

Code Description

703The printer sensed a calibration of different-sized black marks. Make sure correct supply is loaded.

704Printer has not sensed a supply mark within specified number of inches or out of supplies.

750Printhead is overheated. Turn off printer to let printhead cool.

751Printer did not sense a mark when expected.

48

TC9830SM Rev. B 7/98 Confidential

July 1998

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Monarch 9830TM, 9835TM, 9820TM manual Data Formatting Failures 571, Machine Faults 700
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9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.
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