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Monarch
9820TM, 9830TM, 9835TM manual
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77 pages, 1.49 Mb
TC9830SM Rev. B 7/98 ©1996 Monarch Marking Systems, Inc. All rights reserved.
Monarch
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9820™/ 9830™/ 9835™
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Contents
Main
Table of Contents
CHAPTER 1 PRINTER OVERVIEW & INSTALLATION---------------------------------------------1
CHAPTER 2 FUNCTIONAL DESCRIPTION-----------------------------------------------------------7
CHAPTER 3 TROUBLESHOOTING------------------------------------------------------------------- 13
CHAPTER 5 TESTS AND ADJUSTMENTS--------------------------------------------------------- 23
CHAPTER 6 SERVICE PROCEDURES -------------------------------------------------------------- 27
CHAPTER 8 SUPPLY SENSING SYSTEMS-------------------------------------------------------- 37
APPENDIX A PRINTER ERROR/STATUS CODES ----------------------------------------------- 43
APPENDIX B CONNECTORS AND CABLES------------------------------------------------------- 51
APPENDIX E 926 KNIFE ASSEMBLY---------------------------------------------------------------- 65
List Of Tables
List of Figures
Page
Safety Summary
CAUTION
Personal Safety
Page
CHAPTER 1 PRINTER OVERVIEW & INSTALLATION
PRINTER FEATURES
PRINTER OPTIONS
PRINTER SPECIFICATIONS
STOCK SPECIFICATIONS
UNPACKING THE PRINTER
DOCUMENTATION
SETTING DIP SWITCHES
FUSE REPLACEMENT
CONNECTING TO A HOST
Page
6TC9830SM Rev. B 7/98 Confidential July 1998
Lower DIP Switches:
NOTE: DIP Switches for Version 5.2 or greater are shaded.
CHAPTER 2 FUNCTIONAL DESCRIPTION
OVERVIEW OF MODULES
Power Transformer Assembly
CONTROL BOARD ASSEMBLY
Printer Control
Operator Control Panel
PRINT ASSEMBLY
(IR LED)
Ribbon Transfer Rollers
Sensor
Printhead Latch
Printhead Locking
SUPPLY HOLDER ASSEMBLY
CONTROL PANEL ASSEMBLY
CHAPTER 3 TROUBLESHOOTING
PRELIMINARY CHECK
ANALYZING FAILURE DURING POWER UP
EVALUATION OF A 616 ERROR (DOT SHIFTING FAILED)
EVALUATION OF A 704 ERROR (OUT OF SUPPLY)
EVALUATION OF A 754 ERROR (OUT OF RIBBON)
EVALUATION OF A 755 ERROR (PRINTHEAD OPEN)
EVALUATION OF A 765 ERROR (PRINTHEAD FAILURE)
EVALUATION OF THE CONTROL BOARD ASSY.
EVALUATION OF COMMUNICATIONS
GENERAL TROUBLESHOOTING SUGGESTIONS
Page
CHAPTER 4 DIAGNOSTICS
Printhead Dot Resistance
TEST LABEL
MATERIALS REQUIRED:
SERVICE DIAGNOSTICS
Accessing Diagnostic Modes
Data Dump Mode
Serial Loop Back Test
TOOLS REQUIRED
Parallel Port Test
Diagnostics Test Mode
Performing a Virgin Printer Reset
Page
CHAPTER 5 TESTS AND ADJUSTMENTS
SERVICE TESTS
CN6 Power Supply
Continuity Tests
WARNING
Print Contrast Adjustment
TOOLS REQUIRED
Platen Motor Gear Adjustment
TOOLS/MATERIALS REQUIRED
Ribbon Tension Adjustment
CHECKING SUPPLY QUALITY
DIAGNOSTICS
l1568 034 124 Y r
lUser Diag. r
USER DIAG
Page
CHAPTER 6 SERVICE PROCEDURES
MAINTENANCE OVERVIEW
GENERAL SAFETY TIPS
CONTROL PANEL REMOVAL
COVER HOUSING REMOVAL
POWER TRANSFORMER ASSEMBLY
Transformer Removal
Bridge Rectifier Removal
AC Inlet Removal
Control Board Assy. Removal
PRINT ASSEMBLY
Bi-Cell Emitter Removal
Upper Supply Guide Removal
Printhead Module Removal
Ribbon Spool Assembly Removal
Ribbon Roller Assembly Removal
FEED ASSEMBLY
Latch Fascia Removal
WARNING
Platen Module Removal
Platen Module Replacement
Bi-Cell Sensor Removal
Lower Supply Guide Removal
Bi-Cell Sensor Replacement
Lower Supply Guide Replacement
SUPPLY HOLDER
Supply Holder Removal
PLATEN MOTOR
Platen Motor Removal
PEEL MODULE
Page
CHAPTER 7 USING FLASH
FLASH DOWNLOADING PROCEDURES
Page
CHAPTER 8 SUPPLY SENSING SYSTEMS
SUPPLY DETECTION/TRACKING SYSTEM
SUPPLY DEFLECTOR/BI- CELL EMITTER (IR LED)
LOWER SUPPLY GUIDE/BI- CELL SENSOR
SUPPLY FEEDING
SUPPLY SENSING
MECHANICAL ADJUSTMENTS
Bi-Cell Sensor Adjustment
REPLACING A SENSOR
SENSOR SETUP WITH VERSION 5.2 OR GREATER
POWER UP SENSOR RECOGNITION
Performing a Sensor Display Test
APPENDIX A PRINTER ERROR/STATUS CODES
READING AN ERROR LABEL
DATA ERRORS (001 - 499)
Page
Page
Page
COMMUNICATION FAILURES (410 - 499)
DATA FORMATTING FAILURES (571 - 619)
MACHINE FAULTS (700 - 766)
Page
HARD PRINTER FAULTS (900 - 910)
FLASH FAULTS (930 - 940)
FAULTS (950 - 999)
APPENDIX B CONNECTORS AND CABLES
Page
Page
Page
Daughter Board Connectors
Page
July 1998 TC9830SM Rev. B 7/98 Confidential 57
APPENDIX C CONNECTOR LOCATIONS
Figure C- 1. Control Board Assy. (Mother Board) Legend:
Page
APPENDIX D MODEL 928 STACKER
SPECIFICATIONS
FUNCTIONAL DESCRIPTION
INSTALLATION
TROUBLESHOOTING
Error Messages
Alignment
CABLES AND CONNECTORS
Page
LUBRICATION
MAINTENANCE PROCEDURES
REPLACE ROLLERS
Replacing Transport Assembly
Replace DC Motor
Replace Stepper Motor
Replace Stacker Sensors
Replace Power Supply
Replace Control Board
APPENDIX E 926 KNIFE ASSEMBLY
KNIFE SPECIFICATIONS
TAG CUT DIMENSIONS
FUNCTIONAL DESCRIPTION
TROUBLESHOOTING
LUBRICATION
MAINTENANCE OVERVIEW
GENERAL SAFETY TIPS
Model 926 Knife 9820/9830/9835 Service Manual
July 1998 TC9830SM Rev. B 7/98 Confidential 67
Figure E-3. Knife Assembly.
Blade Assembly Replacement
Drive Board Replacement
Motor Replacement
CONNECTORS AND CABLES