Supply Sensing Systems

9820/9830/9835 Service Manual

SENSOR SETUP WITH VERSION 5.2 OR GREATER

Manufacturing sets all three sensors before a printer is shipped. Service needs to adjust the sensor if a sensor component fails in the field or for specific customer supplies. Use Sendfile Version 2.21 (or greater) to set the sensor values. The three sensors are: aperture (center), black mark (center), and die cut (edge).

WARNING

You must follow these steps exactly. Failure to do so may cause the printer to lock up and not be able to recover.

1.Set switch on bottom row, position #3 (on CPU board) to diagnostic mode.

2.Remove any supply from printer.

3.Close the printhead.

4.Make sure printer is turned OFF.

5.Connect the correct printer voltage (115 or 230).

6.Connect the serial cable to printer and computer.

7.Start Sendfile version 2.21 (or greater).

8.Turn on printer. Press Clear if error 792 is displayed.

9.Press D to go into diagnostics.

10.For standard 9820/9830/9835 printers, set print contrast to 2.50 (+/- .02). For linerless 9830, set print contrast to 1.25 (+/-.02).

11.Press X for sensor adjustments.

12.Press C to get to the screen on the right-hand side. It should show version 5.0 at the top right and the center should show

aperture die cut black mark. Toggle C until you see this screen.

13.Press S, this saves the virgin settings.

14.Press D to go into diagnostics.

15.Press X for sensor adjustments.

16.Press C to get to the screen on the right-hand side. It should show version 5.0 at the top right and the center should show

aperture die cut black mark. Toggle C until you see this screen.

To set/adjust the aperture (center) sensor:

17.Remove supplies (if any are loaded) and close printhead.

18.Press 1 to set aperture sensor.

19.Press A to automatically set adjustment. The ideal setting is 4.00. The acceptable range is +/- 0.10. The word “Calibrating” appears on the screen. The process is complete when “Calibrating” disappears.

To set/adjust the die cut (edge) sensor:

20.Load a minimum of 4-inch long die cut liner stock, with the labels removed. Close printhead.

21.Press 2 to set the die cut sensor.

22.Press A to automatically set adjustment. The ideal setting is 4.00. The acceptable range is +/- 0.10. The word “Calibrating” appears on the screen. The process is complete when “Calibrating” disappears.

To set/adjust the black mark (center) sensor:

23.Remove the liner stock from the printer.

24.Load a minimum of 4-inch long piece of tag stock into printer. Make sure the black mark is not over the center sensor. Close the printhead.

25.Press 3 to set the black mark sensor.

26.Press A to automatically set adjustment. The ideal setting is 4.00. The acceptable range is +/- 0.10. The word “Calibrating” appears on the screen. The process is complete when “Calibrating” disappears.

27.Press S to save the adjustments.

The printer displays 909. Turn off the printer. Wait three seconds and turn the printer back on.

POWER UP SENSOR

RECOGNITION

During power up initialization the software checks a reserved area in flash to see if the printer has the V5.2 sensor system hardware installed. If it does then the V5.2 sensing is activated. If not then the daughter board is checked to see if the model switch is set to the 9835 sensing system. If no daughter board is installed, then the 9820/9830 sensor system control software is enabled. For the 9820/30 and for the M9835 the selectable modes are transmissive, reflective, and non-index (continuous) which currently exists in these models.

July 1998

TC9830SM Rev. B 7/98 Confidential

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Monarch 9835TM, 9830TM, 9820TM manual Sensor Setup with Version 5.2 or Greater, Power UP Sensor Recognition

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.