APPENDIX A PRINTER ERROR/STATUS CODES

This section contains the error/status codes used with the 9800series printers. These same codes are called status codes when they are displayed on the Control Panel LCD; and error codes when they are part of Diagnostics “Status Polling” test sequences. These error/status codes are organized into Data Errors, Communications Failures, Data Formatting Failures, Machine Faults, and Hard Printer Faults.

To clear an error/status code, press Clear. If a data formatting error (571 through 619) occurs, press Feed. The label prints, but data may be missing.

READING AN ERROR LABEL

An error label queues and prints when you press FEED after a data error occurs. The error label contains the packet type, field type, line number, and error number. The packet and field type return the first letter after the { or ¦. If the letter cannot be determined, ? is returned. The line number refers to which line in the packet the error occurs. The error number is the three-digit error code. Use this information to correct the format, batch, font, check digit, graphic, or online configuration packet.

The first label shows an error in line 8, which is a constant text field within the format packet. The error number is 18.

The second label shows an error in line 1 of the batch packet. The error number is 101.

DATA ERRORS (001 - 499)

Error/Status Codes 001 to 499 are data errors. They indicate that incorrect data was received from the external PC, causing the printer to ignore the entire print job. After checking the packet and correcting the problem, transmit the print job again. The following is a list of data errors. These errors occur because data in the format, batch, check digit, font, or graphic packet is invalid.

Code Description

001Packet ID number must be 1 to 999.

002Name must be 1 to 8 characters inside quotes or a printer-assigned name ("").

003Action must be A (add) or C (clear).

004Supply length is invalid.

005Supply width is invalid.

006Storage device must be R (volatile RAM).

007Unit of measure must be E (English), M (Metric), or G (Dots).

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Monarch 9820TM, 9835TM, 9830TM manual Reading AN Error Label, Code Description

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.