9820/9830/9835 Service Manual

Printer Error/Status Codes

HARD PRINTER FAULTS (900 - 910)

Errors 900 to 910 are hard printer faults. If a 900 series error is displayed, turn the printer off, then cycle on again. If the error occurs again, the Main PCB has probably failed and needs to be replaced.

Errors 905, 906, and 907 can occur at any time the printer is powered. The other 900 series errors are only indicated at Level 0, initial power-up test.

Code Description

900RAM test failure.

901ROM/EPROM checksum failure.

902Software timer failure.

903Software interrupt failure.

905Illegal interrupt.

906Non-maskable interrupt.

907Low RAM error.

908Non Volatile RAM checksum failure.

909RAM corrupted.

910Warm restart.

911Version string mismatch.

FLASH FAULTS (930 - 940)

Errors 930 - 940 are errors that may occur during the loading of flash memory.

Code Description

930Error occurred erasing FLASH.

931Error occurred writing FLASH.

932Error occurred writing RAM.

933Communications parity error.

934Communications framing error.

935Communications buffer overran.

936Invalid record type specified.

937Invalid ASCII hex data in record.

938Invalid checksum.

938Invalid record count recorded.

940Illegal FLASH address being programmed.

FAULTS (950 - 999)

Errors 950 - 999 indicate circuit board failure. Call Technical Support.

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TC9830SM Rev. B 7/98 Confidential

July 1998

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Monarch 9835TM, 9830TM, 9820TM manual Hard Printer Faults 900, Flash Faults 930

9835TM, 9820TM, 9830TM specifications

Monarch 9830TM, 9820TM, and 9835TM are part of a robust family of printers designed to meet the evolving demands of modern businesses. These printers are renowned for their efficiency, quality, and versatility in handling various print tasks.

The Monarch 9830TM is particularly notable for its high-speed printing capabilities. It can deliver up to 600 dpi resolution, ensuring that images and text are sharp and vibrant. The printer is equipped with a user-friendly interface that supports seamless operation, making it accessible for users with varying technical expertise. Its compact design allows for easy integration into existing workflows, maximizing office space efficiency.

The Monarch 9820TM places a strong emphasis on durability. This model is built to withstand the rigors of heavy use, with a robust construction that ensures reliability over time. It features advanced thermal printing technology that not only enhances print quality but also reduces maintenance needs and operational costs. The 9820TM is particularly well-suited for environments that demand high-volume printing, such as retail and logistics.

On the other hand, the Monarch 9835TM introduces wireless connectivity capabilities, enabling mobile printing solutions. This model supports both Bluetooth and Wi-Fi connections, facilitating seamless communication with various devices. With the 9835TM, users can print directly from smartphones, tablets, or laptops, adding a layer of convenience that aligns with today’s mobile-centric work culture.

All three models utilize robust security features to protect sensitive data during printing tasks. They implement encryption protocols and access controls, ensuring that only authorized personnel can initiate print jobs. This focus on security is essential for businesses that deal with confidential information.

The Monarch series is also designed with energy efficiency in mind. These printers comply with eco-friendly standards, reducing power consumption without compromising performance. This commitment to sustainability makes them an appealing choice for organizations looking to lower their carbon footprint.

In conclusion, the Monarch 9830TM, 9820TM, and 9835TM stand out in the market for their combination of speed, durability, wireless capabilities, and security features. These printers cater to diverse business needs, from high-volume printing to mobile connectivity, ensuring they remain a reliable choice for professionals looking to enhance productivity.