TROUBLESHOOTING
WARNING
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||||
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Piezo ignitor will not light the | 1. | Defective ignitor | 1. | Check connections to ignitor. Replace | ||
pilot after repeated pressing of |
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| ignitor if ignitor connections are good, | ||
piezo ignitor. |
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| but there is no spark. | ||
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| 2. | Misaligned spark electrode | 2. | Check for spark arcing from the elec- | |
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| trode to pilot. Adjust and retighten. | |
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Pilot will not stay lit. | 1. | Defective thermocouple. | 1. | Check for proper connection of thermo- | ||
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| Loose thermocouple |
| couple to rear of valve. | |
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| 2. | Air in gas line | 2. | Bleed line. Contact dealer | |
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| 3. | No gas | 3. | Check shutoff valve and gas supply | |
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| (LPG tank) | |
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Burner will not light when valve | 1. | Defective switch | 1. | Check switch connections. Jump wires | ||
and burner switch are both on. |
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| at switch. | ||
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| 2. | Defective thermopile | 2. | Check connections to valve. Contact | |
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| dealer. | |
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| 3. | Thermostat set too low/defective | 3. | Turn up thermostat to start unit. Check | |
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| thermostat connections. | |
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Glass fogs up | 1. | Normal condition | 1. | Allow appliance to warm up. Glass will | ||
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| clear. Additives in the gas may dirty | |
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| glass. Clean glass when cool. | |
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Blue flames | 1. | Normal during start up | 1. | Flames will yellow as appliance | ||
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| heats up. | |
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Sooting | 1. | Flame impingement | 1. | Check log position. Open shutters to | ||
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| increase primary air. | |
38 | 57D0016 |
