138- Troubleshooting
Troubleshooting
Check these questions first if you have problems with your phone:
Question Answer
Is your battery
charged?Do
you see

B

in
the display?
The battery level indicator should
have at least one segment showing
(

C

). If it does not, recharge your
battery. (See page 19 and page 20.)
Do you have a
valid SIM card
inserted in your
phone?
If necessary, turn off your phone and
make sure that you have inserted a
valid SIM card. (See page 21). If you
have problems with your SIM card,
contact your service provider.
Does the
handset have a
signal?Do you
see

j

in the
display?
The signal strength indicator should
have at least one segment showing
(

1

). If it does not, move to an area
with a stronger signal to use your
phone.
Is the earpiece
volume too
low?
While on a call, press
S
to the
right to raise the earpiecevolume.
Is the other
party unable to
hear you?
Yourp hone may be muted. Press
44
(
+
) if necessary to unmute
the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
C350.RG.book Page 138 Friday,February 14, 2003 8:35AM