Troubleshooting

Check these questions first if you have problems with your phone:

Question

Answer

Is your battery

The battery level indicator should

charged? Do

have at least one segment showing

you see B in

(C). If it does not, recharge your

the display?

battery. (See page 19 and page 20.)

 

 

Do you have a

If necessary, turn off your phone and

valid SIM card

make sure that you have inserted a

inserted in your

valid SIM card. (See page 21). If you

phone?

have problems with your SIM card,

 

contact your service provider.

 

 

Does the

The signal strength indicator should

handset have a

have at least one segment showing

signal? Do you

(1). If it does not, move to an area

see j in the

with a stronger signal to use your

display?

phone.

 

 

Is the earpiece

While on a call, press Sto the

volume too

right to raise the earpiece volume.

low?

 

 

 

Is the other

Your phone may be muted. Press

party unable to

81087( (+) if necessary to unmute

hear you?

the phone.

 

Also, make sure that your phone’s

 

microphone is not blocked by its

 

carrying case or a sticker.

 

 

138 - Troubleshooting

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Motorola C350 manual Troubleshooting