Troubleshooting - 141
My phone does
not ring.If you see
t
or
y
in the display,
then the ring tone is turned off. See
page 46.
Also, the ring tonemay be set to

even though your phone is set to a
ring alert profile. Be sure to listen to
your ring tone before settingit to
make sure it is effective in the
environment where you use your
phone.
My phone rings
eventhoughI
selected the

(or
&#
)
alert profile.
The ring tone may beset to play a
tone eventhough your phone is set to
a silent alert profile. See page 47.
Itriedtoplacea
call and heard
an alternating
high/low tone.
Yourcall did not reach the wireless
system. Youmay have dialled the
number too soon after turning the
phone on. Wait until the display
shows the name of your service
provider before makinga call.
I cannot make/
answer calls.Make sure that you have a phone
signal (see page 31). Avoid electrical
or radio interference, and
obstructions such as bridges, car
parks, or tall buildings.
Yourph onea lso may have the

feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (
M
>

>
$
>
"
).
Also, check to be sure your SIM card
is installed and working.
Problem Solution
C350.RG.book Page 141 Friday,February 14, 2003 8:35AM