Problem Solution My phone has, Cannot hear, Case

Problem	Solution
My phone has	Make sure you have a phone signal
poor reception	(see page 31). Stay clear of any
and drops calls.	obstructions such as bridges, car
	parks, or tall buildings.

I cannot hear	While on a call, press the volume key
others on my	on the left side of your phone. Your
phone.	phone display should show the
	volume increasing.
	Also, make sure that your phone’s
	earpiece is not blocked by its carrying
	case.

I cannot open	Before you can use text or
my inbox.	information services messages, you
	must set up the appropriate inbox.
	See page 69.

How do I see the	To see the most recent calls you
calls I sent or	dialled or received, open the “Recent
received?	Calls” lists:
	M> 5HFHQW &DOOV > 5HFHLYHG &DOOV
	or 'LDOOHG &DOOV

142 - Troubleshooting

Page 142

Image 142

Motorola C350 Problem Solution My phone has, See page 31. Stay clear of any, Parks, or tall buildings, Cannot hear, Case

Contents

Welcome Left Soft Key Motorola, Inc Software Copyright Notice SIM Applications Fixed Dial Service Dial Quick Dial EbAccessSettings Voice Dial Recent Calls Call Divert In-Call SetupOther Settings Phone Status Ring alert Task ShortcutVibrate alert, then silent Press M# in idle Contents Page Contents Contents Safety and General Information RF Operational Characteristics Antenna Care Edition Body-worn Operation Approved AccessoriesPhone Operation Facilities Persons with pacemakers should AircraftPacemakers Hearing Aids For Vehicles with an Air Bag Use in VehiclesPotentially Explosive Atmospheres Antennas Blasting Caps and AreasBatteries European Union Directives Conformance Statement All other relevant EU Directives Getting Started Optional FeaturesOptional Accessories What’s in the Box? Insert the battery With printed arrows Two tabs at Installing the BatteryDo This Charging the Battery Battery Use To maximise your battery’s performance Changing Your SIM Card Unlock the SIM Lift out the old SIM Card, if necessary Slide the plastic SIMCard tab forward to Slide in the new SIM Do This Insert the bottom Back cover Changing Your Phone’s CoverPress the top Remove Cover and Keypad Pull the side tabs away from the phone Band, attach it now Install Cover and KeypadInsert the bottom Back cover Press the top Remove your phone’s back and front cover as described on Resetting Your PhoneTurning Your Phone On Your phone display Making and Answering Calls Adjusting the VolumeWhen You Can Adjust Making a Call Answering a Call Press Nor $165 + Press Oend key when the call is doneEnter the number with the keypad keys up to 40 digits Changing the Call Alert Viewing Your Phone Number Using the Display Using Your PhoneSee page 1 for a diagram of basic phone components Strong Other indicators can includeContext active Available High E D C B Low = silent Using the Menu Menu Key Enter menu system or open a sub-menu Find the Feature Navigating to a FeatureSelecting a Feature Some features require you to select an item from a list Entering Feature Information +$1* + Entering Text 526 + 1XPHULF Choosing a Text ModeUsing Tap Method \PERO You are finished Character ChartNumber keys Text message Press 2. + E f 3 δ ë é è ê ε φ General Text Entry Rules $1&/ M%526 Use Symbol Mode Symbol Chart Use iTAP Software Predictive Text Entry Enter Words Enter Novel Words Enter Numbers Enter PunctuationUse Capitalisation Press Setting the Time and Date Changing the Zoom SettingSetting Up Your Phone Delete Letters and Words Choosing Alert and Ring Tones To change the text displayed when you turn on your phoneChanging Personal Greetings Uhhwlqj Customise an Alert Profile Select an Alert Profile5LQJ 6W\OHV Setting Your Display Colour Setting Your BacklightSetting Your Contrast Setting Your Display Scrolling Setting Wallpaper and Screen Saver Setting Display AnimationSetting Battery Save Resetting All Options Automatic Answer Setting Up Your Phone for Hands-Free UseClearing All Information $XWR $QVZHU Automatic Hands-Free Redialling a Number Calling FeaturesDisplaying Your Phone Number Call Terminating an Incoming Call Using Caller IDCancel the incoming call While the phone is ringing or vibrating Dialling International Numbers Dialling an Emergency NumberInserting Special Characters into Dialling Sequences Qvhuw 3DXVH Viewing the Received Calls or Dialled Calls ListOption Description Qvhuw DLW Call the entry’s number Perform other procedures asCall, store, or delete If 9LHZ appears above the + Hohwh $OO 6WRUHHohwh $GG Ljlwv Returning an Unanswered Call Entering Numbers in the Notepad 6725 + Using VoicemailAttaching a Number Call the number Listening to a Voicemail Message Storing Your Voicemail NumberReceiving a New Voicemail Message 9RLFH0DLO Entry you want to dial Speed DiallingOne-Touch Dialling Submit the number 4XLFN LDO Using Call WaitingQuick Dialling + + Press End the current call Set Up or Cancel Call DivertingDiverting a Call New call 8QUHDFKDEOH 9LHZ Linking CallsCheck Call Diverting Status +2/ + Announce the Call Transfer Transferring a CallSelect 7UDQVIHU Barring a Call Do Not Announce the Call Transfer DOO %DUULQJ Putting a Call on Hold6HFXULW\ Qfrplqj calls Store your service centre Setting Up the Text Message InboxIs provided by your service Messages Otherwise, the procedure is Scroll to the default typeSelect the cleanup period Keypad keys Enter the expiry period-the Sound file in the message Sending Messages, Pictures, and Ring TonesKeypad keys Enter the text message Store the text message Dqfho 0HVVDJH Viewing Message StatusScroll to 6HQG 0HVVDJH 2XWER $ + Receiving a Text MessageReading, Locking, or Deleting a Text Message 7HW 0VJV 5HSO\ Close the messageDOO %DFN Ruzdug 1HZ 0HVVDJH Using ChatStart a Chat Session 6HWXS 1657 + +$7 + Use the Chat Log Use the Chat Menu $&&37 + Respond to ChatEnd a Chat Session Select QG &KDW Viewing Entry Details Phonebook0HQX 1HZ Storing a Phonebook EntryEnter Information Scroll to 3KRQH 1XPEHU 5029 + 25 + +$1* + Select 5LQJHU Complete Phonebook Entry 1DPH \WKHQ53$7QDPH Recording a Voice Name For a Phonebook Entry\WKHQVD\QDPH 25 +, then repeat the name Phonebook List Dialling a Phonebook EntryEditing a Phonebook Entry Voice Dial Sorting Phonebook Entries Deleting a Phonebook Entry Copying Phonebook Entries Copy a Single Entry Copy Multiple Entries Select &RS\ QWU\ RS\ Qwulhv form Scroll to &RS\ QwulhvSelect &RS\ Qwulhv Scroll to URP Vwduw Now delete the old entries, if desired Checking Phonebook CapacityCopy the entries Select 3KRQH &DSDFLW\ 0DLQ 0HQX Reordering the Main MenuReordering the Message Centre Menu 1657 Redefining Soft Keys +$1 Activating Ringer IDs Using ShortcutsSelecting a Different Language Scroll to 2Q or Adding a MyMenu Shortcut Using a MyMenu ShortcutUse a MyMenu Key Command Press Open the menu MyMenu key Setting a Screen Saver Setting a Wallpaper ImageSelect a Shortcut From the MyMenu List Fixed Dialling Getting More Out of Your PhoneDialling Options Activating Fixed Dial Calling a Number in a Text Message Service DiallingManaging Your Calls Open the 7HW0VJ0HQX Monitoring Phone Use Viewing and Resetting Call TimersSending Dtmf Tones DVW &DOO Timer Description567 + Lihwlph Viewing and Resetting Call Costs Cost Tracker Description Network FeaturesData and Fax Calls SLU\ DWH Connecting Your Phone to an External Device Set Up a Cable Connection Receiving a Data or Fax Call Install the SoftwareMaking a Data or Fax Call Transfer the Data or Fax Open the Ldoolqj 0HQX Make a Talk and Fax CallEnd the Data/Fax Connection Scroll to 7DON DQG D You can view and adjust your phone’s network settings Network Selection Lock Your Phone Manually SecurityLocking and Unlocking Your Phone Set Your Phone to Lock Automatically At the Qwhu 8QORFN &RGH prompt Changing Your Unlock CodeUnlock Your Phone 3KRQH /RFN 8QORFN &RGH If You Forget a Code or Password Protecting the SIM Card Switch protection on or offLocking and Unlocking the Keypad Press Lock or unlock your keypad Keypad keys Enter the PUK code Submit the PUK code Unblock the SIM Card PIN CodeEditor Code Unblock the SIM Card PIN2 Code FeaturesLine Security Code and unblock PIN2 Viewing by the Week Personal Organiser FeaturesDatebook To schedule or review events in the datebook Viewing by the Day Viewing by the Event Storing a New Event Changing Event Information Copying an Event Open the Dwherrn 0HQX Deleting an Event 5HSHDW Yhqwv Calculator Alarm RemindersCalculating Numbers Function Description Converting Currency Fkdqjh 5DWH Starting a Mobile Internet Session News and EntertainmentMobile Internet 1HZ QWU\@ Interacting With Web Pages Open the %URZVHU 0HQX Downloading Themes Phone ThemesDownloading Pictures and Sounds Wkhphqrz Selecting Themes Deleting Themes $,/6 + Picture Viewer3LFWXUH 9LHZHU Hwdlov Selecting and Starting a New Game Games5HQDPH Astrosmash Ending a GamePlaying a Game Points MotoGP How to Play PressSnood Every time you place a card, you score 50 points Create or Edit a Mix File MotoMixer Sound Editor0HGLD &HQWUH 6723 + Base Track Editing Display and KeysKey Effect Scroll to the file you want Use, Edit, or Delete a Mix File0RWR0LHU Open the mix menu Enter Notes Creating Alert TonesCreate aTone Select 1RWHV Key Display Description OctaveLengths and Modifiers To to set the octave Do This Action Example Task Action Edit a Tone Play aTone\ 7RQHV SIM Applications Delete a Tone Troubleshooting Accessories Or using a non-Motorola batteryCaused from using non-Motorola Used? Following refer to specific problems Problem Solution How do Monthly wireless service bill to Problem Solution DisplayDisplay Call your service provider To open a Feature Even though Problem SolutionNot ring Selected See page 31. Stay clear of any Problem Solution My phone hasPhone Phone display should show Volume increasing Parks, or tall buildings Passwords, or Problem Solution My phone willCommands Not dial My phone but Problem Solution PluggedSubscription. Call your service My phone did Data call by Internet accessTry pressing Oon your phone Closing Warranty Information How to get warranty service? Conditions What is not covered by the warranty Warranty for Motorola rechargeable batteries becomes void if Specific Absorption Rate Data Cenelec is a European Union standards body Index Accessories connector ports 1 optional 17, 50, 101 standard$GGLJLWV feature 57 alert Calculator 117-119 calendar. See datebook call Customer service, calling Data call Calling line identification. See caller ID Car kit Exchange rate, calculating 119 external device Factory settings, resetting Fax callEmergency number 54 end key Fixed dial defined 96 dialling numbers Key End 1, 28 Left soft key 1, 33, 92 lock Lock Locking and unlocking 109 volume, setting Language, settingDVW&DOOV0HQX Lists Microphone If you forget a password 108 phoneGo back to previous Device Number type indicator Profile customising 47 setting Menu Resetting display 26 right soft key 111 Using Storing a callSoft ring alert 32, 46 sound Zoom setting 6809458A65

Motorola C350 Problem Solution My phone has, See page 31. Stay clear of any, Cannot hear, Case

Models: C350

Problem

Solution

My phone has

(see page 31). Stay clear of any

parks, or tall buildings.

I cannot hear

others on my

phone.

phone display should show the

volume increasing.

case.

I cannot open

Before you can use text or

my inbox.

calls I sent or

received?

Calls” lists:

or 'LDOOHG &DOOV