140 - Troubleshooting
The display
says:
$
or
even though I
have inserted
my SIM card in
the phone.
TheSIMcardmaybeincorrectly
inserted.Check the SIM card to make
sure that it is inserted properly. See
page 21.
Note: Be sure to turn your phone off
and then back on after you re-insert
the SIM card.
Also,youmayhaveanolderSIM
card that is not compatible with your
phone. Call your service provider for
more information.
The display
says:
.
How do I
unblock my SIM
card?
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key (PUK)
code. See page 109.
The display
says:
+4+
.How do I
unlock my
phone?
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See page 106.) If
this fails, call your service provider
(the company that sends you your
monthly wireless service bill).
My phone asks
for an unlock
code when I try
to open a
feature.
The application you want is locked. If
you own the phone but do not know
the unlock code, see page108.
Problem Solution
C350.RG.book Page 140 Friday,February 14, 2003 8:35AM