Problem

Solution

The display

The SIM card may be incorrectly

says:

inserted. Check the SIM card to make

,QVHUW 6,0 &DUG or

sure that it is inserted properly. See

&KHFN 6,0 &DUG

page 21.

even though I

Note: Be sure to turn your phone off

have inserted

and then back on after you re-insert

my SIM card in

the SIM card.

the phone.

Also, you may have an older SIM

 

 

card that is not compatible with your

 

phone. Call your service provider for

 

more information.

 

 

The display

Call your service provider (the

says: 6,0 %ORFNHG.

company that sends you your

How do I

monthly wireless service bill) to

unblock my SIM

obtain the PIN unblocking key (PUK)

card?

code. See page 109.

 

 

The display

Enter the factory-preset unlock code

says: (QWHU￿8QORFN￿

(1234), or the last four digits of your

&RGH. How do I

phone number. (See page 106.) If

unlock my

this fails, call your service provider

phone?

(the company that sends you your

 

monthly wireless service bill).

 

 

My phone asks

The application you want is locked. If

for an unlock

you own the phone but do not know

code when I try

the unlock code, see page108.

to open a

 

feature.

 

 

 

140 - Troubleshooting

Page 140
Image 140
Motorola C350 manual Problem Solution Display, Says, Even though Have inserted, More information, Card? Code. See Display