Manuals / Motorola / Cell Phone / Cell Phone

Motorola C350 Problem Solution My phone will, Not dial, Voicemail, Commands, Passwords, or, Light

Models: C350

1 162

Page 143

Problem	Solution
My phone will	Your phone sends commands and
not dial	passwords as DTMF tones. You can
voicemail	set your phone’s DTMF tones to be
commands,	/RQJ, 6KRUW, or 2II. If you have trouble
passwords, or	sending numbers, check your DTMF
other codes.	setting.
	From the idle display, press:
	M> 0RUH > 6HWWLQJV
	> 2WKHU 6HWWLQJV > ,QLWLDO 6HWXS
	> '70)
	Press Sto scroll to /RQJ or 6KRUW.
	Press 6(/(&7 (+) to select it.

My phone’s	You can change the level of contrast
display is too	in your phone display. See page 48.
light.	You can also change the backlight
	You can also change the backlight
	settings. See page 48.

What can I do to	Your battery’s performance is
extend battery	affected by charge time, feature use,
life?	temperature changes, and other
	factors. For tips on extending your
	battery life, see page 20.

I can’t find a file	You may have deleted the file to
I downloaded.	make room for a new one. See
	page 122.

Troubleshooting - 143

Page 143

Image 143

Motorola C350 Problem Solution My phone will, Not dial, Voicemail, Commands, Passwords, or, Other codes, My phone’s, Light

Contents

Left Soft Key WelcomeSoftware Copyright Notice Motorola, IncVoice Dial Recent Calls EbAccessSettings SIM Applications Fixed Dial Service Dial Quick DialPhone Status In-Call SetupOther Settings Call DivertPress M# in idle Task ShortcutVibrate alert, then silent Ring alertContents Page Contents Contents RF Operational Characteristics Safety and General InformationEdition Antenna CareFacilities Approved AccessoriesPhone Operation Body-worn OperationHearing Aids AircraftPacemakers Persons with pacemakers shouldPotentially Explosive Atmospheres Use in VehiclesFor Vehicles with an Air Bag Batteries Blasting Caps and AreasAntennas All other relevant EU Directives European Union Directives Conformance StatementWhat’s in the Box? Optional FeaturesOptional Accessories Getting StartedDo This Installing the BatteryInsert the battery With printed arrows Two tabs at Charging the Battery To maximise your battery’s performance Battery UseChanging Your SIM Card Slide in the new SIM Slide the plastic SIMCard tab forward to Unlock the SIM Lift out the old SIM Card, if necessaryPress the top Changing Your Phone’s CoverDo This Insert the bottom Back cover Pull the side tabs away from the phone Remove Cover and KeypadInsert the bottom Back cover Press the top Install Cover and KeypadBand, attach it now Your phone display Resetting Your PhoneTurning Your Phone On Remove your phone’s back and front cover as described onMaking a Call Adjusting the VolumeWhen You Can Adjust Making and Answering CallsEnter the number with the keypad keys up to 40 digits Press Nor $165 + Press Oend key when the call is doneAnswering a Call Viewing Your Phone Number Changing the Call AlertSee page 1 for a diagram of basic phone components Using Your PhoneUsing the Display Context active Available Other indicators can includeStrong = silent High E D C B LowMenu Key Enter menu system or open a sub-menu Using the MenuSome features require you to select an item from a list Navigating to a FeatureSelecting a Feature Find the Feature+$1* + Entering Feature Information526 + Entering Text\PERO Choosing a Text ModeUsing Tap Method 1XPHULFE f 3 δ ë é è ê ε φ Character ChartNumber keys Text message Press 2. + You are finished$1&/ M%526 General Text Entry RulesUse Symbol Mode Use iTAP Software Predictive Text Entry Symbol ChartEnter Words Enter Novel Words Press Enter PunctuationUse Capitalisation Enter NumbersDelete Letters and Words Changing the Zoom SettingSetting Up Your Phone Setting the Time and DateUhhwlqj To change the text displayed when you turn on your phoneChanging Personal Greetings Choosing Alert and Ring Tones5LQJ 6W\OHV Select an Alert ProfileCustomise an Alert Profile Setting Your Display Scrolling Setting Your BacklightSetting Your Contrast Setting Your Display ColourResetting All Options Setting Display AnimationSetting Battery Save Setting Wallpaper and Screen Saver$XWR $QVZHU Setting Up Your Phone for Hands-Free UseClearing All Information Automatic AnswerAutomatic Hands-Free Call Calling FeaturesDisplaying Your Phone Number Redialling a NumberWhile the phone is ringing or vibrating Using Caller IDCancel the incoming call Terminating an Incoming CallInserting Special Characters into Dialling Sequences Dialling an Emergency NumberDialling International Numbers Qvhuw DLW Viewing the Received Calls or Dialled Calls ListOption Description Qvhuw 3DXVHIf 9LHZ appears above the + Perform other procedures asCall, store, or delete Call the entry’s number$GG Ljlwv 6WRUHHohwh Hohwh $OOEntering Numbers in the Notepad Returning an Unanswered CallCall the number Using VoicemailAttaching a Number 6725 +9RLFH0DLO Storing Your Voicemail NumberReceiving a New Voicemail Message Listening to a Voicemail MessageSubmit the number Speed DiallingOne-Touch Dialling Entry you want to dial+ + Using Call WaitingQuick Dialling 4XLFN LDONew call Set Up or Cancel Call DivertingDiverting a Call Press End the current call8QUHDFKDEOH +2/ + Linking CallsCheck Call Diverting Status 9LHZSelect 7UDQVIHU Transferring a CallAnnounce the Call Transfer Do Not Announce the Call Transfer Barring a CallQfrplqj calls Putting a Call on Hold6HFXULW\ DOO %DUULQJMessages Setting Up the Text Message InboxIs provided by your service Store your service centreKeypad keys Enter the expiry period-the Scroll to the default typeSelect the cleanup period Otherwise, the procedure isStore the text message Sending Messages, Pictures, and Ring TonesKeypad keys Enter the text message Sound file in the message2XWER Viewing Message StatusScroll to 6HQG 0HVVDJH Dqfho 0HVVDJH7HW 0VJV Receiving a Text MessageReading, Locking, or Deleting a Text Message $ +Ruzdug Close the messageDOO %DFN 5HSO\6HWXS Using ChatStart a Chat Session 1HZ 0HVVDJH+$7 + 1657 +Use the Chat Menu Use the Chat LogSelect QG &KDW Respond to ChatEnd a Chat Session $&&37 +0HQX PhonebookViewing Entry Details Scroll to 3KRQH 1XPEHU Storing a Phonebook EntryEnter Information 1HZ5029 + +$1* + Select 5LQJHU 25 +1DPH Complete Phonebook Entry25 +, then repeat the name Recording a Voice Name For a Phonebook Entry\WKHQVD\QDPH \WKHQ53$7QDPHVoice Dial Dialling a Phonebook EntryEditing a Phonebook Entry Phonebook ListDeleting a Phonebook Entry Sorting Phonebook EntriesCopy a Single Entry Copying Phonebook EntriesSelect &RS\ QWU\ Copy Multiple EntriesScroll to URP Vwduw Scroll to &RS\ QwulhvSelect &RS\ Qwulhv RS\ Qwulhv formSelect 3KRQH &DSDFLW\ Checking Phonebook CapacityCopy the entries Now delete the old entries, if desired1657 Reordering the Main MenuReordering the Message Centre Menu 0DLQ 0HQX+$1 Redefining Soft KeysScroll to 2Q or Using ShortcutsSelecting a Different Language Activating Ringer IDsPress Open the menu MyMenu key Using a MyMenu ShortcutUse a MyMenu Key Command Adding a MyMenu ShortcutSelect a Shortcut From the MyMenu List Setting a Wallpaper ImageSetting a Screen Saver Activating Fixed Dial Getting More Out of Your PhoneDialling Options Fixed DiallingOpen the 7HW0VJ0HQX Service DiallingManaging Your Calls Calling a Number in a Text MessageSending Dtmf Tones Viewing and Resetting Call TimersMonitoring Phone Use Lihwlph Timer Description567 + DVW &DOOViewing and Resetting Call Costs SLU\ DWH Network FeaturesData and Fax Calls Cost Tracker DescriptionSet Up a Cable Connection Connecting Your Phone to an External DeviceTransfer the Data or Fax Install the SoftwareMaking a Data or Fax Call Receiving a Data or Fax CallScroll to 7DON DQG D Make a Talk and Fax CallEnd the Data/Fax Connection Open the Ldoolqj 0HQXNetwork Selection You can view and adjust your phone’s network settingsSet Your Phone to Lock Automatically SecurityLocking and Unlocking Your Phone Lock Your Phone Manually3KRQH /RFN 8QORFN &RGH Changing Your Unlock CodeUnlock Your Phone At the Qwhu 8QORFN &RGH promptIf You Forget a Code or Password Press Lock or unlock your keypad Switch protection on or offLocking and Unlocking the Keypad Protecting the SIM CardCode Unblock the SIM Card PIN CodeEditor Keypad keys Enter the PUK code Submit the PUK codeCode and unblock PIN2 FeaturesLine Security Unblock the SIM Card PIN2 CodeTo schedule or review events in the datebook Personal Organiser FeaturesDatebook Viewing by the WeekViewing by the Event Viewing by the DayChanging Event Information Storing a New EventOpen the Dwherrn 0HQX Copying an Event5HSHDW Yhqwv Deleting an EventCalculating Numbers Alarm RemindersCalculator Function Description Fkdqjh 5DWH Converting Currency1HZ QWU\@ News and EntertainmentMobile Internet Starting a Mobile Internet SessionOpen the %URZVHU 0HQX Interacting With Web PagesWkhphqrz Phone ThemesDownloading Pictures and Sounds Downloading ThemesDeleting Themes Selecting ThemesHwdlov Picture Viewer3LFWXUH 9LHZHU $,/6 +5HQDPH GamesSelecting and Starting a New Game Points Ending a GamePlaying a Game AstrosmashSnood How to Play PressMotoGP Every time you place a card, you score 50 points 0HGLD &HQWUH MotoMixer Sound EditorCreate or Edit a Mix File Key Effect Base Track Editing Display and Keys6723 + Open the mix menu Use, Edit, or Delete a Mix File0RWR0LHU Scroll to the file you wantSelect 1RWHV Creating Alert TonesCreate aTone Enter NotesTo to set the octave OctaveLengths and Modifiers Key Display DescriptionDo This Action Task Action Example\ 7RQHV Play aToneEdit a Tone Delete a Tone SIM ApplicationsTroubleshooting Used? Following refer to specific problems Problem Solution Or using a non-Motorola batteryCaused from using non-Motorola AccessoriesTo open a Feature Problem Solution DisplayDisplay Call your service provider How do Monthly wireless service bill toSelected Problem SolutionNot ring Even thoughParks, or tall buildings Problem Solution My phone hasPhone Phone display should show Volume increasing See page 31. Stay clear of anyNot dial Problem Solution My phone willCommands Passwords, orMy phone did Problem Solution PluggedSubscription. Call your service My phone butClosing Internet accessTry pressing Oon your phone Data call byWarranty Information How to get warranty service? Conditions What is not covered by the warranty Warranty for Motorola rechargeable batteries becomes void if Specific Absorption Rate Data Cenelec is a European Union standards body Calculator 117-119 calendar. See datebook call Accessories connector ports 1 optional 17, 50, 101 standard$GGLJLWV feature 57 alert IndexCalling line identification. See caller ID Car kit Customer service, calling Data callFixed dial defined 96 dialling numbers Factory settings, resetting Fax callEmergency number 54 end key Exchange rate, calculating 119 external deviceKey End 1, 28 Left soft key 1, 33, 92 lock Lists Locking and unlocking 109 volume, setting Language, settingDVW&DOOV0HQX LockDevice If you forget a password 108 phoneGo back to previous MicrophoneProfile customising 47 setting Number type indicatorMenu Resetting display 26 right soft key Soft ring alert 32, 46 sound Using Storing a call111 Zoom setting 6809458A65

Problem

Solution

My phone will

not dial

voicemail

commands,

passwords, or

other codes.

My phone’s

display is too

light.

life?