Question

Answer

 

Has the phone

Dropping your phone, getting it wet,

 

been damaged,

or using a non-Motorola battery

 

dropped, or got

charger can damage the phone. The

 

wet?

phone’s limited warranty does not

 

 

cover liquid damage or damage

 

Was a

 

caused from using non-Motorola

 

non-Motorola

 

accessories.

 

battery charger

 

 

 

used?

 

 

 

 

The following refer to specific problems:

 

 

 

 

Problem

Solution

 

My phone was

Report a stolen phone to the police

 

stolen. To whom

and to your service provider (the

 

should I report

company that sends you your

 

this?

monthly wireless service bill).

 

 

 

 

I forgot my

See page 108.

 

password.

 

 

 

 

 

I pressed the

Be sure to press and hold O(the

 

End/Power key,

End/Power key) until the display

 

but nothing

appears and you hear an audible

 

happened.

alert (this could take a couple of

 

 

seconds). If nothing happens, check

 

 

that the battery is charged. (See

 

 

page 19.)

 

 

 

 

I pressed keys,

You might need to reset your phone.

 

but the display

See page 26.

 

has stopped

 

 

responding.

 

 

 

 

Troubleshooting - 139

Page 139
Image 139
Motorola C350 Or using a non-Motorola battery, Wet?, Cover liquid damage or damage, Was a, Caused from using non-Motorola