Motorola DSR-6400 manual Product Support, If You Need Help

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Product Support

If You Need Help

For assistance with your Motorola Mobility product, use one of the following channels:

•Technical Assistance Center (TAC) provides access to technicians 24 hours a day, 7 days a week for all products. Contact the TAC at 888-944-HELP (888-944-4357) or dial direct 847-725-4011.

•Motorola Online (MOL), mobilityonline.motorola.com, provides technical documentation and low-priority issue creation and tracking. (PON and BSR users see Extranet Support below.)

•DigitalCM, digitalcm.motorola.com, provides software downloads and release updates. (PON users see Extranet Support below).

•Learning Portal, www.motorolatraining.com, provides self-paced product training and descriptions of instructor-led classes. In many cases, training can be given at your location.

•Extranet Support provides technical publications for PON (FTTx) users at compass.motorola.com/go/ftth and software downloads and technical publications for BSR users at bsr.motorola.com. For assistance with Motorola Mobility products only, contact the Motorola Mobility Technical Response Center (TRC), 24 hours a day, 7 days a week.

DSR-6400 Series 79