Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes status messages.
Note: When your flip is closed, the internal display screen shows a shortened version of the status message displayed in the external screen. To see complete status messages, open the flip.
Status | Status | Message |
Messages | Messages | Description |
(external | (internal |
|
display) | display) |
|
|
|
|
Number Not | Number Not in | The number that you |
in Service | Service | entered is not valid. |
| ||
Not Avail. | User Not | The phone that you |
| Available | called is either busy, out |
| of coverage, or turned | |
|
| |
|
| off. Please try again |
|
| later. |
|
|
|
Status | Status | Message |
Messages | Messages | Description |
(external | (internal |
|
display) | display) |
|
|
|
|
Not Avail. | User Not | The person that you |
| Authorized | called has not |
| purchased this service. | |
|
| |
Failed | Please Try | This service is |
| Later | temporarily not |
| available. Please try | |
|
| |
|
| again later. |
Restricted | Service | This service was |
| Restricted | restricted by your |
| service provider, or this | |
|
| |
|
| service was not |
|
| purchased. |
Not Avail. | Service Not | You are either out of |
| Available | coverage or having |
| problems with | |
|
| |
|
| provisioning. |
System Busy | System Busy | The system is |
|
| experiencing heavy |
|
| traffic. Please try again |
|
| later. |
Failed | Service | This service cannot be |
| Conflict | enabled because an |
| incompatible service | |
|
| |
|
| has already been turned |
|
| on. |
|
|
|
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