PREFACE

The iDEN i860 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the information necessary to identify and fix problems in the Motorola i860 Digital Portable. This unit is based on digital technology and is designed to operate on iDEN systems.

Basic and field-level service for the this unit as described in this manual includes troubleshooting, testing, board swapping, and maintenance.

Service for this unit is based on the substitution method: a faulty part is replaced by a working one, providing quicker service to the customer. For example, if the battery is faulty, it is replaced. If the unit requires more complete testing or service than is available at the basic level, it is sent to the field-level service facility, serviced, and returned to the iDEN Customer Care Center (ICC).

NOTE: Before operating or testing this unit, please read the Safety and General Information section in the front of this manual.

1.1Who Should Use This Manual

This manual is intended for service technicians who should be familiar with the test equipment recommended in Appendix A. To help pinpoint basic problems with the unit, first perform the mechanical checks and self tests as described in Chapter 5; then proceed to field level troubleshooting and testing.

1.2How This Manual Is Organized

This manual contains the following chapters and appendices:

Chapter 1 presents the theory and technology used by the iDEN system and the unit. Chapter 2 describes the unit’s components, icons, and indicators.

Chapter 3 describes displays, messages, and alerts.

Chapter 4 describes preparing for basic level testing.

Chapter 5 describes basic mechanical checks and self test procedures to be performed. Chapter 6 describes basic test modes and technician test procedures.

Chapter 7 describes how to prepare and operate field level test equipment. It also contains disassembly and reassembly instructions.

Chapter 8 describes field level test modes and procedures.

Appendix A provides information on ordering kits and replacement parts. It also contains lists of recommended test equipment.

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Motorola i860 manual Preface, Who Should Use This Manual, How This Manual Is Organized