CompleteVersion.book Page 97 Friday, October 26, 2001 4:45 PM

Problems and Solutions

If you encounter any problems using your mobile phone, please refer to the following table. If the problem persists, please contact your dealer.

Problem

Possible cause

Solution

 

 

Poor signal

• You are using your

Move to a location where

 

 

reception

mobile phone in a

signal can be received

 

 

location (e.g. in the

properly.

 

 

 

basement or building)

 

 

 

 

where signal is weak.

 

 

 

 

 

 

 

 

 

• You are using your

Avoid using your mobile

 

 

 

mobile phone in a call-

phone in such time, or try

 

 

 

crammed time (e.g., the

later.

 

 

 

rush hour).

 

 

 

 

 

 

 

 

 

• You are too far from the

You can ask your network

 

 

 

base station of your

operator for a service range

 

 

network operator.

map.

 

 

 

 

 

 

 

Echo or

• The network trunk

Hang up the phone and

 

 

noise

quality of your network

dial again. You can be

 

 

operator.

switched to a better-quality

 

 

 

network trunk or line.

 

 

 

• Poor local telephone line

 

 

 

 

 

 

 

quality.

 

 

 

 

 

 

 

 

The standby

• The standby time

f you are in a location

 

 

time

depends on the system

where the signal is weak,

 

 

settings of your network

turn your phone off for the

 

becomes

operator.

time being.

 

 

short

 

 

 

 

• The battery needs to be

Use a new battery.

 

 

 

replaced.

 

 

 

 

 

 

 

 

 

• If the phone cannot get

Change your location or

 

 

 

connected to a network,

turn off your phone

 

 

 

it will continue searching

temporarily.

 

 

 

for the signal from the

 

 

 

 

base station, which

 

 

 

 

consumes battery

 

 

 

 

capacity.

 

 

 

 

 

 

 

 

Unable to

• Battery has run out.

Recharge the battery if

 

 

power on

 

necessary.

 

 

 

 

 

 

 

Problems and Solutions

97

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Motorola T190 manual Problems and Solutions, Problem Possible cause Solution