Motorola T190 manual SIM card

CompleteVersion.book Page 98 Friday, October 26, 2001 4:45 PM

Problem	Possible cause	Solution
SIM card	• SIM card is out of order.	Send it to your network
error		operator for test.
	• SIM card is not inserted	Insert SIM card correctly.
	properly.
	• SIM card contacts are	Clean the SIM card contacts
	dirty.	using a soft, dry cloth.
Unable to	• SIM card is invalid.	Contact your network
connect to		operator.
	• You are away from the	Check the service area with
the network
	GSM service area.	your network operator.
	• Poor signal.	Move to another place
		where signal can be
		received properly.
Unable to	• Your network service	Contact your network
send a	provider doesn't support	operator.
	this service.
message
Unable to	• You have activated fixed	Cancel fixed dial function.
make a call	dial function.
Wrong PIN	• You have entered a	Contact your network
	wrong PIN three times in	operator, or use the PUK
	a row.	code of the SIM card if
		provided by your network
		operator.
Unable to	• The battery or charger is	Contact your dealer.
charge the	out of order.
	• The phone temperature	Change the charging
battery
	goes under 5°C or above	environment.
	40°C.
	• Poor connection.	Check if all connectors are
		connected properly.
Unable to	• The Phone Book memory	Delete some data from the
input data	is full.	Phone Book.
into the
Phone Book

98Problems and Solutions