Status Messages | Message Description |
|
|
Self Check Error | A fault was detected with your phone. If this error recurs, note the error and |
| contact Sprint Customer Service. |
|
|
Self Check Fail | An operational fault was detected with your phone. Note the numeric code, turn |
| your phone off, and contact Sprint Customer Service. |
|
|
Wrong PIN | You have entered an incorrect SIM PIN number. You have only three attempts to |
| enter your PIN. After a third unsuccessful attempt, your phone will be locked and |
| you will have to call Sprint Customer Service to have it unlocked. Sprint sets the |
| default to PIN off; if you elect to enable the PIN then you will need to contact |
| Sprint for the default PIN and PUK. |
|
|
PIN Blocked. Call Your Provider | An incorrect SIM PIN was entered three consecutive times. You will be unable to |
| send or receive calls on your phone. Contact Sprint Customer Service to obtain |
| the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect |
| to enable the PIN then you will need to contact Sprint for the default PIN and |
| PUK. |
|
|
Insert SIM | Your SIM Card is not being detected. Please check to ensure that you have |
| inserted the SIM Card. |
|
|
Check SIM Card | Please check your SIM card to make sure it is properly inserted. |
|
|