Status Messages

Message Description

 

 

Self Check Error

A fault was detected with your phone. If this error recurs, note the error and

 

contact Sprint Customer Service.

 

 

Self Check Fail

An operational fault was detected with your phone. Note the numeric code, turn

 

your phone off, and contact Sprint Customer Service.

 

 

Wrong PIN

You have entered an incorrect SIM PIN number. You have only three attempts to

 

enter your PIN. After a third unsuccessful attempt, your phone will be locked and

 

you will have to call Sprint Customer Service to have it unlocked. Sprint sets the

 

default to PIN off; if you elect to enable the PIN then you will need to contact

 

Sprint for the default PIN and PUK.

 

 

PIN Blocked. Call Your Provider

An incorrect SIM PIN was entered three consecutive times. You will be unable to

 

send or receive calls on your phone. Contact Sprint Customer Service to obtain

 

the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect

 

to enable the PIN then you will need to contact Sprint for the default PIN and

 

PUK.

 

 

Insert SIM

Your SIM Card is not being detected. Please check to ensure that you have

 

inserted the SIM Card.

 

 

Check SIM Card

Please check your SIM card to make sure it is properly inserted.

 

 

78 3E. Sprint WorldwideSM Wireless Service

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Motorola XPRT manual 78 3E. Sprint WorldwideSM Wireless Service, Contact Sprint Customer Service, Inserted the SIM Card