Problem Report Form
Smartio C168 Series
Customer name:
Company:
Tel:
Fax:
Email:Date:
1.Moxa Product: Smartio C168 Series Model : oC168H oC168HS Serial Number: ___________
2.Moxa Driver Version: ________________
3.Moxa hardware settings:
3.1Please check the hardware configuration by
| PORT | 1 | 2 | 3 | 4 |
| 5 | 6 | 7 | 8 | |
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| I/O |
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| IRQ |
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| Interrupt Vector: ________ |
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| Speed: ________________(High/Normal) |
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| 3.2 Jumper JP1 on the board: o open | o short |
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4. | Operating System: o | Windows 95 |
| o | Windows 98 |
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| o | Windows NT 3.51 | o | Windows NT 4.0 |
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5. | PC Host: |
| o | DOS |
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| o | UNIX |
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| o Others |
Make _________ | Model _________ |
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6. | CPU: | Speed _____MHz | Make ______ | Model ______ |
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7.BIOS: Make __________________ Version _______
8.Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to follow your description to reproduce the problem.
o | Board not found. | o | Board found, but can’t transfer data. |
o | Can transfer data, but lose data. | o | Can transfer data, but with garbled data. |
oOthers. Detailed error message description is recommended:
