Step 8. Power off the PC.

OFF

Step 9. Remove the jumper on position JP1.

Remove jumper

JP1

Step 10. Power on the PC.

ON

Windows NT

This section is specific for troubleshooting under Windows NT. For general problems and solutions, please see the previous section, “General Troubleshooting”.

1.After the system reboots, the error message “Another driver in the system, which did not report its resources, has already claimed the interrupt used by xxx.” appears in the Event Log.

This indicates that the MOXA board is found, but the IRQ is conflicting with another adapter. Please make sure there is no conflict with other adapter’s IRQ. Check the BIOS IRQ settings first. Make sure that an IRQ is available.

2.After the system reboots, the error message “Cannot find any configured MOXA Smartio/Industio Series board!” appears in the Event Log.

6-4Smartio C168H/HS User’s Manual

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Moxa Technologies C168HS user manual Remove the jumper on position JP1