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NETGEAR WAB102 Chapter Troubleshooting, Basic Functioning, No lights are lit on the access point

Models: WAB102

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Chapter 4

Chapter 4

Troubleshooting

This chapter gives information about troubleshooting your WAB102 802.11 a+b Dual Band Wireless Access Point. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the wireless access point on?

•Have I connected the wireless access point correctly?

Go to “Install the WAB102 Wireless Access Point“ on page 10.

•I can’t remember the wireless access point’s configuration password. Go to “Change the Password“ on page 35.

Note: For up-to-date WAB102 installation details and troubleshooting guidance visit www.netgear.com.

Basic Functioning

If you have trouble setting up your WAB102, check the tips below.

No lights are lit on the access point

It takes a few seconds for the power light to be lit. Wait a minute and check the power light status on the access point.

The access point has no power.

•Make sure the power cord is connected to the access point.

Troubleshooting

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NETGEAR WAB102 manual Chapter Troubleshooting, Basic Functioning, No lights are lit on the access point

Contents

User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point NETGEAR, IncNETGEAR, INC Technical SupportTrademarks Statement of ConditionsContents Setting Up Basic Wireless ConnectivityProtecting Your Wireless Network TroubleshootingAbout the Wireless Access Point Chapter IntroductionFeatures BenefitsSystem Requirements What’s In the Box? Compatible and Related NETGEAR Products802.11a+b Standards-based Wireless Networking Hardware DescriptionWAB102 Wireless Access Point Front Panel User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointPower EthernetWAB102 Wireless Access Point Rear Panel Power SocketRestore to Factory Default Button Power Adapter Cable HolderChapter 2 Setting Up Basic Wireless Connectivity To install your WAB102, see “Installation Overview“ on pagePlacement and Range Guidelines What You Will Need Before You BeginCabling Requirements Installation OverviewInstall the WAB102 Wireless Access Point 1. Position and mount the WAB102 Dual Band Wireless Access Point 3. Connect the power cable4. Configure the wireless adapter settings WirelessHaving problems? Refer to Chapter 4, “Troubleshooting” 5. Verify the installation was successful6. Verify wireless connectivity to your network Default Factory Settings 2. Open a web browser such as Internet Explorer or Netscape Navigator Basic Configuration1. Determine the name of your access point Having problems? Refer to Chapter 4, “Troubleshooting” Log In to the Access PointConfigure Basic Setup Parameters For LAN parameters, see “TCP/IP Configuration Parameters“ on page 1. Click on the Setup link on the AP Setup menuTCP/IP Configuration Parameters The access point will get the IP address, subnet802.11a Wireless LAN Configuration Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATION802.11b Wireless LAN Configuration Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATIONChange Password Security Configuration 2. Click Security on the AP Setup menu and log in3. Choose Your Authentication Method 1. Use a browser to connect to the WAB1024. Set Up 802.11a Encryption Security as Needed 5. Set Up 802.11b Encryption Security as NeededFor 64-bits encryption For 128-bits encryption802.11a Wireless LAN Security Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATION802.11b Wireless LAN Security Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATIONAccess Control Firmware Upgrade Access Control Configuration ParametersAdvanced Setup 802.11a Advanced Wireless LAN Configuration Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATION802.11b Advanced Wireless LAN Configuration Parameters User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access PointSetting Up Basic Wireless Connectivity CONFIGURATIONRestore Factory Default To restore factory default settings, complete the followingUser’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point Setting Up Basic Wireless ConnectivityAP Status Station List About User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point Setting Up Basic Wireless ConnectivityChapter 3 Protecting Your Wireless Network Enabling Basic Wireless Access Security FeaturesBefore You Change the SSID and WEP Settings Change the PasswordSecure the Access Point 802.11a WEP Encryption Keys 802.11b WEP Encryption KeysAuthentication WEP EncryptionChange the SSID Configure WEP Encryption Restrict Wireless Activity by MAC Address User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point Protecting Your Wireless NetworkChapter Troubleshooting No lights are lit on the access pointGo to “Install the WAB102 Wireless Access Point“ on page Basic FunctioningOne or both of the wireless activity lights do not light up The Ethernet Link/Act light is not litUser’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point TroubleshootingTrademarks Statement of ConditionsFCC Warning ComplianceRF Exposure Requirements Radio Frequency Interference RequirementsCanadian Department of Communications Radio Interference Regulations Regulatory Compliance InformationNETGEAR, Inc