NETGEAR WGR614v7 Restoring the Default Configuration and Password, Problems with Date and Time

54 Mbps Wireless Router WGR614v7 Reference Manual

—Check to see that the network address of your computer (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

—Check that your cable or DSL modem is connected and functioning.

—If your ISP assigned a host name to your computer, enter that host name as the Account Name in the Basic Settings menu.

—Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your router to “clone” or “spoof” the MAC address from the authorized computer.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.1.1. You can erase the current configuration and restore factory defaults in two ways:

•Use the Erase function of the router (see “Erasing the Configuration” on page 5-7).

•Use the Default Reset button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known.

To restore the factory default configuration settings without knowing the administration password or IP address, you must use the Default Reset button on the rear panel of the router.

1.Press and hold the Default Reset button until the power light blinks on (about 10 seconds).

2.Release the Default Reset button and wait for the router to reboot.

If the wireless router fails to restart or the power light continues to blink or turns solid amber, the unit may be defective. If the error persists, you might have a hardware problem and should contact technical support.

Problems with Date and Time

The E-Mail menu in the Content Filtering section displays the current date and time of day. The wireless router uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include:

Troubleshooting 7-7

April 2006