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| Problem | Cause/Solution | A |
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| • A function that restricts digital zoom is enabled. | |
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| • Digital zoom is set to Off or Crop in the setup | |
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| menu. | |
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| • Digital zoom cannot be used in the following |
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| situations. |
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| - When Scene auto selector, Portrait, Night | |
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| portrait, Easy panorama in Panorama or Pet |
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| portrait is selected in scene mode |
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| - When Zoom exposure is selected in special | |
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| effects mode |
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| Digital zoom | • When Digital zoom is set to Crop in the setup | |
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| cannot be used. | menu, digital zoom cannot be used in the following | |
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| situations. |
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| - When Image size is F4000×3000, | |
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| E3264×2448, I3984×2656, u3968×2232 |
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| or H3000×3000 |
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| - When Movie options is d1080P/30p/ | |
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| o1080P/25p, e1080/30p/p1080/ |
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| 25p, h/uHS 480/4×, i/wHS 720/ |
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| 2× or j/xHS 1080/0.5× |
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| - When Continuous is set to Continuous H: | |
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| 120 fps or Continuous H: 60 fps | |
Technical |
| Image size not | • A function that restricts the Image size option is | |
| enabled. |
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| available. | • When the scene mode is set to Easy panorama in | |
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| Panorama, the image size is fixed. |
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Notes |
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| shutter is | Off is selected for Sound settings > Shutter sound in |
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| No sound when | ||
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| the setup menu. No sound is produced with some | |
and |
| released. | shooting modes and settings, even when On is | |
| selected. |
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Index |
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| Off is selected for the AF assist option in the setup |
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| menu. | ||
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| illuminator does | ||
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| the position of the focus area or the current scene | ||
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| not light. | mode, even when Auto is selected. |
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| Images appear | The lens is dirty. Clean the lens. | |
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| smeared. | ||
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| Colors are | White balance is not adjusted properly. | |
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| unnatural. | ||
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| Randomly | The subject is dark, and the shutter speed is too slow or |
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| ISO sensitivity is too high. Noise can be reduced by: |
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| spaced bright |
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| • Using the flash. | ||
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| pixels (“noise”) | ||
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| • Specifying a lower ISO sensitivity setting. | ||
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| appear in image. | ||
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F12