Troubleshooting
B.6 PostScript Problems
PostScript printers will silently abort jobs if they detect an error.
Table B-6: PostScript Troubleshooting
Area to Check | Explanation |
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|
|
|
The Server is communicating | To test a PostScript printer use the Test Port 1 PostScript Count |
with the printer | 2. This command will send 2 pages of PostScript data out the |
| parallel port. Watch the indicators on the printer to verify that |
| the Server is communicating with the printer. |
| If the printer is capable of bidirectional communication, use the |
| Test Service MPS_xxxxxx_PS PostScript Count 5 command. |
| This will transfer data both to and from the printer. |
| Autoselection must be disabled and the printer must be |
| conÞgured as a PostScript printer for this test to succeed. |
The printer is conÞgured to | If special characters or bitmaps are not printing correctly, the |
use | printer may be incorrectly conÞgured to use |
Service Characteristics | Issue the Show Service Characteristics command. If the service |
| rating is zero, the parallel port is in use. Verify that the |
| PostScript characteristic and appropriate protocols have been |
| enabled on the service. |
|
|
B - 6
