Troubleshooting
B.2 Printing Problems
Table B-2: General Printing Problems
Area to Check | Explanation |
|
|
|
|
Physical connection | To test a |
| 100 command. This command will send 100 lines of test |
| data out the parallel port. |
Service characteristics | Use the Show Service Local Characteristics command |
| from the ServerÕs Local> prompt to see if the desired |
| service is available and to verify that the appropriate |
| protocols are enabled on the service. |
The IP address | The IP address must be unique on the network. Many |
| problems will occur when there are duplicate IP |
| addresses on the network. |
Queue Status and Port counters | Use the Monitor Queue command to ensure queue |
| entries appear in the job list. If an entry does not appear, |
| refer to the appropriate host section in this Appendix. |
| Use the Monitor Port 1 Counters command to verify |
| that the counter is incrementing with each job. If it is not, |
| verify the connection between the Server and the printer. |
|
|
B - 2
