Troubleshooting

B.2 Printing Problems

Table B-2:General Printing Problems

Area to Check

Explanation

 

 

 

 

Physical connection

To test a non-PostScript printer use the Test Port 1 Count

 

100 command. This command will send 100 lines of test

 

data out the parallel port.

Service characteristics

Use the Show Service Local Characteristics command

 

from the ServerÕs Local> prompt to see if the desired

 

service is available and to verify that the appropriate

 

protocols are enabled on the service.

The IP address

The IP address must be unique on the network. Many

 

problems will occur when there are duplicate IP

 

addresses on the network.

Queue Status and Port counters

Use the Monitor Queue command to ensure queue

 

entries appear in the job list. If an entry does not appear,

 

refer to the appropriate host section in this Appendix.

 

Use the Monitor Port 1 Counters command to verify

 

that the counter is incrementing with each job. If it is not,

 

verify the connection between the Server and the printer.

 

 

B - 2

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Nikon MPS100, MPS1-T, MPS1-2 manual Table B-2General Printing Problems