Troubleshooting, 129 | Nokia 3360 specs

• TROUBLESHOOTING

This section provides a table that lists some of the most commonly-

encountered problems and provides possible solutions.

Problem	Possible cause	Possible solution

My phone isn’t	The charger and the	Securely connect the
charging.	phone are not	charger to the phone.
	properly connected.

	The charger is not	Ensure that the
	properly plugged in.	charger is plugged in
		correctly.

My phone isn’t	The battery is not	Charge the battery.
making/answering	charged.
calls.
calls.	The signal strength is	If you are indoors,
	The signal strength is	If you are indoors,
	poor.	move toward a
		window.

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Contents

Nokia User Guide Draft Not For Distribution Legal information Page Page Safety first Review the basics Use the phone book Use advanced calling features Personalize rings & tones Manage phone security Communicate with text messages Use special features Play games Nokia One-Year Limited Warranty Safety Guidelines Safety first Quick Tips Your PHONE’S Label Understand the terms WelcomeGET the Most OUT of this Guide Bold, blue Look for updatesFollow graphic clues Bold Nokia commitment Understand Wireless Network ServicesSign up with a service provider Learn about Accessibility Solution LPS-3 Mobile Inductive Loopset Alternate format user guides Find Information about Your Phone Label is on the back of the phone under the battery It shows Have the right information available Have the phone or accessory handyContact Nokia Westney Rd. South Contact your service providerNokia Mobile Phones, Inc Charge the Battery Set up your phoneAttach the Battery Prolong Battery Life Remove the BatteryImportant Battery Information Personalize Antenna Review the basics Learn the Keys Possible overheating Check the Start Screen Make and Answer Calls On the Start Screen Return to the Start screenCheck the header line and scroll bar Symbol What it means Review Phone Symbols Alarm clock is set Press to switch to uppercaseHold # to switch back to letters Switch to numbers Browse Phone Menus Symbol What it means You have an active data or fax call?USE the Selection Keys Check IN-PHONE Help Tips Scroll through menusUse a shortcut Press Menu Messages Shortcuts Verify Settings Continuous Verify 4-8 for call forwarding Network feature setting Phone Book Menu One by one Erase all Options Beam Type of view Enter letters Use the phone bookReview ABC and 123 Entries Enter Spaces and Punctuation Enter numbersEnter punctuation and other characters Erase Mistakes ABC mode123 mode USE Special Characters in Names and Phone Numbers Edit number Check call historyCheck the Call LOG Call time Log Check missed callsCheck previously dialed calls Erase Stop at the appropriate option and press OK Check received callsClear call lists Press Menu 2 3 Call register Dialed numbers Duration Timers All calls’ Check Call TimersTurn on a current call timer Enter your security code and press OK Clear call timers SET IN-CALL Options Use advanced calling features Make a conference call Store the call waiting feature code Activate call waitingUSE Call Waiting Manage Calls Lookup a number during a conference call Service provider for details Activate call forwarding Store the call forwarding feature codeUSE Call Forwarding Forwarding Phone is off Cancel all callNot answered Out of reach or USE a Calling Card Press Menu 4 2 1 Settings Call settings Automatic redialPress Menu 4 2 2 Settings Call settings Calling card Redial Automatically Save calling card information step Make a calling card call Enter the card name using your phone’s keypad Press OKPress Menu 4 1 3 Settings Call settings Calling card Choose a calling card to use Store the Send Own Number feature code Only one phone number can be active at a time Select a Phone NumberSelect the phone number Select digital or analog Set touch tone length SET Touch Tones Send a Touch Tone String Store touch tone sequences stringsTones Touch tone length Store Touch Tone Strings with Phone Numbers Not to send confidential information Check for Messages SET UP Your Voice MailboxUse voice mail Listen to Your Voice Messages SET Greetings and Passwords Select a Different Profile What is a PROFILE?Quickly press the Power key Rename Customize a ProfileSelect Customize Set ring options Set the ring volume Set the ring tone Set warning and game tones Set a vibrating alertSet keypad tones Set your phone to answer automatically Set the message alert tone Time that your phone is connected to the car kit Set the lights car kit onlySeconds if no keys are pressed Rename Profiles Set the clock SET the Display LanguageSET and Display the Clock ADD a Welcome Note Press OK after adjusting the timeDisplay the clock Select the time format Menu 1 3 Options Erase OK Set up a 1-touch dial keyUSE 1-TOUCH Dialing Change 1-touch dialing numbers Erase 1-touch dialing numbers Restore Factory Settings Message Security code changed appears Manage phone securityChange Your Security Code Turn on the phone lock Default setting is no longer validProtect Your Phone with the Lock Code Change your lock code Answer a call while using a lock codeStore an unlocked phone number Call an unlocked phone number Deactivate keyguard Turn off the lock codeLock the Keypad Activate keyguard Restrict outgoing calls Press Menu 4 3 1 Settings Security settings Restrict callsAnswer a call while keyguard is active Restrict Calls Restrict incoming calls Deactivate the Prepaid Menu Activate the Prepaid Menu ADD Money to Your Prepaid Account Save Access Phone NumbersCheck the Prepaid Balance Check Prepaid Balances Make Calls Using Prepaid Service SET UP HOW Your Phone Selects a System 13 13 Set network services features Set up the way your phone selects a network Switch between private and public systems Select a public system USE Your Phone on the Road Write with Standard Text Entry 14 14 Communicate with text MessagesAbout Text Messages What you press Write with Predictive TextWhat you press What you see Turn on predictive text input Keys and tools for predictive text Tips for predictive text Turn off predictive text input Write compound words Insert symbolsAdd a word to the match list Insert numbers USE Folders to Store Text Messages Write and Send a Text Message Receive a Text Message Save a Message in the Saved FolderResend a Message from the Outbox Read next Read a Text MessageChoose options for a message Forward When Your PHONE’S Memory is FullErase a Message Call back Save e-mail addresses Reply to a MessageForward a Message Send and Receive E-MAIL Messages Change Edit AN E-MAIL Address E-mail address box opens Enter the addressADD a NEW E-MAIL Address Enter the e-mail address, or press Search Send an e-mail message Address box Other options for a completed messageReply to or Forward AN E-MAIL Message Save Chat with Other Phone Users View a received business card 15 15 Use special featuresSend and Receive Business Cards Send a business card Save a received ringing tone Delete a viewed business cardDownload Ringing Tones Receive a ringing tone SET the Time USE the Alarm ClockSET the Alarm Clock Discard received ringing tones USE the Calculator Turn OFF the Alarm Clock When IT RingsTurn OFF the Alarm Clock Altogether Press Menu 4 2 2 Settings Phone settings Alarm clock SET the Exchange Rate Convert currencyFollowing actions If you want to Do this Press Options and scroll to To home or To visited Calculate Currency Using the Exchange Rate Learn about Sending or Receiving VIA IR 16 16 Use InfraredSending and Receiving Data Check the status of an IR connection Send a Business Card to Another Device Other types of IR connectionsPhone book Send a Reminder Note to Another Device RemindersAlign the infrared ports of both devices, then press the ? Receive a Business Card from Another Device Connect to the Internet Learn about the Services Menu Navigate a WAP card SET UP for BrowsingYour Service Provider and WAP Launch the Browser 101 Browser menuLink and click the ? 102 Options menuExit Additional Menu Items Return to a Bookmarked Site BookmarksSave AN Address AS a Bookmark Enter a Bookmark Manually 104 Download a Ring TonePLAY, SAVE, or Erase a Ring Tone 105 Play gamesStart a new game Snake Space Impact Pairs 19 19 Frequently asked questions 107 How do I make the ringing louder?How do I change the ringing tone? How do I store my voice mailbox number? How do I find out how many memory locations the phone has? How do I find my phone’s model number?How do I redial the last-dialed number How do I assign a key to 1-touch dialing? 109 How do I clear my call timers?How can I change the contrast of my phone’s display? 110 20 20 GlossaryTerm Definition 111 112 113 114 115 116 21 21 Reference information 117 Important Safety Information Pacemakers Traffic safetyOperating environment Electronic devices 119 Hearing AidsOther Medical Devices Vehicles 120 Potentially explosive atmospheresVehicles Posted Facilities 121 Emergency CallsMake an emergency call 122 Radio frequency RF signalsProvider 123 Care and maintenanceWhen using your phone, battery, charger, or any accessory 124 AccessoriesChildren 125 BatteriesCharging times BMC-2 640 mAh NiMH 2 hrs 45 min Hrs 30 min 126 Chargers and Other AccessoriesStandby and talk times MAh NiMH Rapid Cigarette Lighter Charger LCH-9 When a charger is not in useStandard Travel Charger ACP-7 Travel Charger ACP-8 Changing Covers Desktop Charging Stand DCV-10Headset HDE-2 Nokia Xpress-on color covers 129 Troubleshooting Can’t listen to my Call your wirelessVoice messages Mail service Service provider Technical Information 131 Transmitter Output Up to 600mW Power Battery Voltage4F to + 104F -20C to +40C 132 22 22 Nokia One-Year Limited Warranty 133 134 135 Responsible for all shipping charges 136 Service agreement

Nokia 3360 manual Troubleshooting, 129

Models: 3360

• TROUBLESHOOTING

Problem

Possible cause

Possible solution

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