Nortel Networks C4010, C4010Ex Mercator PBX feature access codes Part 1, Feature Dial access code

Models: C4010, C4010Ex C4020

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F e at u r es

Succession Communication Server for Enterprise (CSE 6500) features

Note: The features in Table 2 also apply to the M6500 PBX.

Use the interactive keys to access features, or dial the access codes in the following table. System features can vary, based on markets and customized numbering plans. If the following feature access codes in Table 2 do not operate as indicated, contact your system administrator.

Table 2

Mercator PBX feature access codes (Part 1 of 2)

Feature

 

 

Dial access code

 

 

 

 

 

Automatic callback during a call

R

5

 

 

 

 

 

 

 

Call the switch board

9

 

 

 

 

 

 

 

 

Cancellation of stored number

#

7

9

 

 

 

 

 

Call second party during a call

R

 

internal or external number

 

 

 

 

 

Recovery of first party during a call

R

1

 

 

 

 

 

 

 

Toggle between two parties during a call

R

2

 

 

 

 

 

 

 

3-way conference call during a call

R

3

 

 

 

 

 

 

 

Call pickup of any extension

X

0

2

external number

 

 

 

 

 

Call pickup within extension group

X

0

1

 

 

 

 

 

 

Pickup calls to common bell

X

0

0

 

 

 

 

 

 

Receive and take calls from 2nd party

X

1

0

 

 

 

 

 

 

Call forwarding on busy

X

2

3

external number

 

 

 

 

 

Call forwarding on no answer

X

2

2

external number

 

 

 

 

 

Immediate call forwarding to another

X

2

1

external number

extension

 

 

 

 

 

 

 

 

 

Call forwarding to a voice mailbox on

X

2

7

voice mail number

busy

 

 

 

 

 

 

 

 

 

Call forwarding to a voice mailbox on no

X

2

6

voice mail number

answer

 

 

 

 

 

 

 

 

 

Standard 2.00

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Nortel Networks C4010, C4010Ex, C4020 manual Mercator PBX feature access codes Part 1, Feature Dial access code