Nortel Networks C4010, C4010Ex Business Communications Manager features, BCM feature access codes

F e at u r es

Business Communications Manager features

Use the interactive keys to access features, or dial the access codes in the following table. System features can vary, based on markets and customized numbering plans. If the following feature access codes in Table 3 do not operate as indicated, contact your system administrator.

Table 3

BCM feature access codes

Feature			Dial access code
Call second party during a call	R		internal or external number
Recovery of first party during a call	R	1
Toggle between two parties during a call	R	2
3-way conference call during a call	R	3
Answer a second call	R	*	5
Call forwarding on busy	X	2	3	external number
Cancel call forwarding on busy	#	2	3
Call forwarding on no answer	X	2	2	external number
Cancel call forwarding on no answer	#	2	2
Immediate call forwarding to another	X	4		external number
extension (including voice mail)				Note 1
Cancel immediate diversion	#	4
Cancel all types of diversions	#	2	0

Note: Press the message waiting indicator to dial the Voice Mail DN. Enter your password to access your voice messages.

Answer a second call

While on a call, if a second call is presented, press R*5 to put the first call on hold and answer the second call.

Recovery of first party during a call

If you want to release the second call and re-connect to the original call, press R1.

Standard 2.00

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