While on an active call

Record a Calling Party Number

Use the Calling Party Number feature to record a caller’s number or charge a call to an account number for accounting purposes during an established call.

To record a caller’s number for accounting purposes:

CParty

CParty

1.Press the Call Party key, the caller is placed on hold.

The Entered number displays.

2.Dial a charge account number or the caller’s number.

Note: For information on using the Charge key, see “Charge a call or Charge a Forced call” on page 56.

3.Press the Call Party key to return to the call.

Display incoming calls

Use the Display feature to display a second incoming caller’s number and name (if available) during an active call, without interfering with the call in progress.

To view the information on an incoming call while on a call in progress:

Disply

1.

Press the Display key.

2498

2.

Press the flashing Line (DN) key. The

 

call waiting information displays.

 

 

Note: When used with other feature keys, the Display key displays information associated with those feature keys.

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Nortel Networks i2002 manual Record a Calling Party Number, Display incoming calls, CParty, Disply