Additional features

Resume Normal Mode

Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality.

Note: If the Resume Normal Mode command is not performed after testing, the telephone automatically returns to Normal Mode in ten minutes.

Resume Normal Mode

Select

1.Press the Services key to access the Services menu.

2.Using the Navigation key, highlight Resume Normal Mode.

3.Press the Select key (the telephone registers back to the Main Office).

Troubleshoot Branch Office

When using Branch Office you may encounter error messages displayed on your screen. The following table lists error messages and actions to correct the causes.

Table 2: Troubleshoot Branch Office

Display Message

Probable Cause

Actions

 

 

 

Local Mode

Test Local mode.

Press Services key, and

 

 

then select Resume

 

 

Normal Mode.

 

Network problem.

Contact Local network

 

 

administrator if problem

 

 

persists.

 

 

 

Local Mode

Gatekeeper unable to

Notify local network

 

find end point from

administrator.

Invalid ID (1)

Branch User ID.

 

 

 

 

Local Mode

Branch User ID not

Notify local network

 

found in any equipped

administrator.

Invalid ID (2)

TN.

 

 

 

 

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Nortel Networks i2002 manual Resume Normal Mode