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Nortel Networks i2002 manual Use Attendant Recall, Use Call Park, AttRcl, Park Park

Models: i2002

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While on an active call

Use Attendant Recall

Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant.

To contact the attendant while on a call:

AttRcl

Use Call Park

1.Press the Attendant Recall key and stay on the line until the attendant answers.

2.Press the Goodbye key. The caller remains connected to the attendant.

Use the Call Park feature to hold temporarily (parked) and retrieve a call from any telephone. Using Call Park does not tie up a line and, when configured network-wide, can be used across networks. A System Park Extension can be set to automatically park most calls.

To park a call on the System Park DN or your own DN:

Park Park

To park a call on a DN other than the System Park DN or your own DN:

During an active call, press the Park key twice.

By default, the call is parked on your DN unless a System Park is enabled to automatically park calls on the system.

Park

Park

1.Press the Park key.

2.Dial the DN where you want to park the call.

3.Press the Park key.

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Nortel Networks i2002 manual Use Attendant Recall, Use Call Park, AttRcl, Park Park

Contents

I2002 Internet Telephone User Guide Page Revision history Contents Incoming calls Additional features I2002 Internet Telephone FeaturesYour i2002 Internet Telephone’s controls Your i2002 Internet Telephone’s controlsYour i2002 Internet Telephone’s controls 2498 More CallWait I2002 Internet Telephone display Damage to Equipment Install your i2002 Internet TelephoneNetwork Ethernet Your i2002 Telephone Option menu Change Feature key labelLower Higher Adjust volumeSelect Headset listen from the Volume menu Select Handsfree listen from the Volume menuAdjust Screen contrast Select Date/Time format Select a languageTelephone Option menu Local Dialpad Tone Display diagnosticsChoose Ring type Enable OnHook Default PathPlay From the Change Feature Key Label screen, press Select key Change Feature Key LabelPress Restore one key label Set Information Call features Make a call while on-hook Make a callMake a call while off-hook 2498Use Handsfree calling Corporate Directory Use the Corporate DirectorySelect Search Dial Use Predial AutoDial Use Auto DialDisplay AutoDial RngAgn Activate Ring AgainEnter the Ring Again Activate FFC Enter the Ring Again DeactivateUse Speed Call Redial last number calledSpcCtl Use Hot Line Make a System Speed CallPress the Speed Call Controller key System Speed Call ControllerIntrcm Make an Intercom callAnswer a call Place a call on hold While on an active callTransfer a call Use Timed Reminder Recall Use Call Park Use Attendant RecallAttRcl Park ParkDial the Call Park FFC Transf or ConfDisplay incoming calls Record a Calling Party NumberCParty DisplyCallTrace Trace a Malicious callConference key Dial the Call Trace FFC toActivate Automatic Answerback Incoming callsActivate Call Pickup Press the Automatic Answerback keyDNPickup Use Call WaitingPickup Directory Number FFC Press the Line DN key beside Use Call Forward While you are away from your deskAll Calls Deactivate FFC Press the Forward key twiceUse Remote Call Forward Use Internal Call ForwardIntForward Press the Internal Call Forward keyAfter hearing the dial tone, dial your DN Press the # key Secure your telephone Dial the Station Control Password Change FFC Set up a Conference call Use the Call Join featureTalk with more than one person Conf 2498ConfDsp Use the Conferee selectable display and disconnect featureConfDsp 2498 GrpCl Use Group CallTo end a Group Call Activate Make Set Busy Work without interruptionMakeSetBsy Auto Dial Transfer feature Additional call featuresUse the Buzz signal CentrexSHF AutoDialUse Call Page Connect to make an announcement Use Centrex/Exchange Switchhook FlashCentrexSHF Charge Charge a call or Charge a Forced callTransf Conf Charge 2498 Conf Charge Use Forced Camp-on feature Use Enhanced Override featureEnhOvr Handset Override a busy signalUse Radio Use Privacy ReleasePrivRls RadPag Dial the Radio Paging Access FFC. The ringback tone soundsDial the Radio Page Answer FFC. The paging tone sounds VceCal Use Voice CallVirtual Office Login Additional featuresEnter the home Station Control Password Scpw Virtual OfficeLogged on using an Virtual Office Logout Home VirtualTroubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Test Local Mode Test Local ModeSuccession Branch Office Resume Normal Mode Set Automatic Wake-Up Hospitality featuresDial the Automatic Wake-Up Request FFC Dial the Automatic Wake-Up Quit FFCDial the Automatic Wake-Up Verify FFC Activate Message RegistrationPress the Message Registration key RMK Use Maid IdentificationDisplay Room Status To change the status of a room Flexible Feature Codes FFCs Call party information Terms you should knowFFCs Programmable Line DN Feature Keys self-labeled Secondary Directory Number Index Services 14 Services key Succession 1000M 79 Succession Branch Office 68 Switchhook Page I2002 Internet Telephone User Guide