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Nortel Networks i2002 manual

Models: i2002

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Additional call features

To charge a call to an account when you transfer a call:

TRANSF

Charge

TRANSF

To charge a call to an account when you add someone to a conference call:

Conf

Charge

Conf

1.Press the Transfer key. The call is on hold.

2.Press the Charge key or dial the Call Detail Recording FFC.

3.Dial the charge account number.

4.After the dial tone, dial the number to where the call is to be transferred.

5.Press the Transfer key when you hear the telephone ring.

Note: You can talk privately to the person at the transfer number before you press the Transfer key.

1.Press the Conference key. The call is placed on hold.

2.Press the Account key or dial the Call Detail Recording FFC.

3.Dial the charge account number.

4.Dial the number of the person you want to add to the conference.

5.Press the Conference key.

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Nortel Networks i2002 manual

Contents

I2002 Internet Telephone User Guide Page Revision history Contents Incoming calls Additional features I2002 Internet Telephone FeaturesYour i2002 Internet Telephone’s controls Your i2002 Internet Telephone’s controlsYour i2002 Internet Telephone’s controls 2498 More CallWait I2002 Internet Telephone display Damage to Equipment Install your i2002 Internet TelephoneNetwork Ethernet Your i2002 Telephone Option menu Change Feature key labelLower Higher Adjust volumeSelect Headset listen from the Volume menu Select Handsfree listen from the Volume menuAdjust Screen contrast Select a language Select Date/Time formatTelephone Option menu Local Dialpad Tone Display diagnosticsEnable OnHook Default Path Choose Ring typePlay Change Feature Key Label From the Change Feature Key Label screen, press Select keyPress Restore one key label Set Information Call features Make a call while on-hook Make a callMake a call while off-hook 2498Use Handsfree calling Use the Corporate Directory Corporate DirectorySelect Search Dial Use Predial Use Auto Dial AutoDialDisplay AutoDial RngAgn Activate Ring AgainEnter the Ring Again Activate FFC Enter the Ring Again DeactivateRedial last number called Use Speed CallSpcCtl Use Hot Line Make a System Speed CallPress the Speed Call Controller key System Speed Call ControllerIntrcm Make an Intercom callAnswer a call While on an active call Place a call on holdTransfer a call Use Timed Reminder Recall Use Call Park Use Attendant RecallAttRcl Park ParkDial the Call Park FFC Transf or ConfDisplay incoming calls Record a Calling Party NumberCParty DisplyCallTrace Trace a Malicious callConference key Dial the Call Trace FFC toActivate Automatic Answerback Incoming callsActivate Call Pickup Press the Automatic Answerback keyUse Call Waiting DNPickupPickup Directory Number FFC Press the Line DN key beside Use Call Forward While you are away from your deskAll Calls Deactivate FFC Press the Forward key twiceUse Remote Call Forward Use Internal Call ForwardIntForward Press the Internal Call Forward keyAfter hearing the dial tone, dial your DN Press the # key Secure your telephone Dial the Station Control Password Change FFC Set up a Conference call Use the Call Join featureTalk with more than one person Conf 2498Use the Conferee selectable display and disconnect feature ConfDspConfDsp 2498 GrpCl Use Group CallTo end a Group Call Work without interruption Activate Make Set BusyMakeSetBsy Auto Dial Transfer feature Additional call featuresUse the Buzz signal CentrexSHF AutoDialUse Centrex/Exchange Switchhook Flash Use Call Page Connect to make an announcementCentrexSHF Charge a call or Charge a Forced call ChargeTransf Conf Charge 2498 Conf Charge Use Enhanced Override feature Use Forced Camp-on featureEnhOvr Handset Override a busy signalUse Privacy Release Use RadioPrivRls Dial the Radio Paging Access FFC. The ringback tone sounds RadPagDial the Radio Page Answer FFC. The paging tone sounds VceCal Use Voice CallVirtual Office Login Additional featuresEnter the home Station Control Password Scpw Virtual OfficeLogged on using an Virtual Office Logout Home VirtualTroubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Test Local Mode Test Local ModeSuccession Branch Office Resume Normal Mode Set Automatic Wake-Up Hospitality featuresDial the Automatic Wake-Up Request FFC Dial the Automatic Wake-Up Quit FFCActivate Message Registration Dial the Automatic Wake-Up Verify FFCPress the Message Registration key RMK Use Maid IdentificationDisplay Room Status To change the status of a room Flexible Feature Codes FFCs Call party information Terms you should knowFFCs Programmable Line DN Feature Keys self-labeled Secondary Directory Number Index Services 14 Services key Succession 1000M 79 Succession Branch Office 68 Switchhook Page I2002 Internet Telephone User Guide