Clearing Paper Jams

Jams can occur due to paper misfeeding from a paper tray or at any point along the paper path.

When a jam occurs, the printer immediately stops, and the LCD display indicates the area where the first sheet is jammed. All jammed sheets must be removed in order to restore the printer to normal operation.

Once you clear a jam and close the cover, you may see a new jam message indicating an additional jammed sheet which must be cleared. This is especially likely if you are printing a multi-page document or multiple copies of a single document.

Unless you have entered the menu and changed the Jam Recovery setting in the System Configuration Menu to OFF, once all jams have been cleared, the printer will automatically attempt to reprint any pages lost due to paper jams.

Jam 370: see page 112

Jam 371: see page 114

Jam 372: see page 110

Jam 373: see page 112

Jam 380: see page 110

Jam 381: see page 104

Jam 382: see page 101

Jam 383: see page 112

Jam 390: see page 119

Jam 391: see page 117

Jam 392: see page 117

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