Message

Meaning

What to Do

 

 

 

LOAD mmm

A print job has been

Load mmm media in

nnn: tttt EMPTY

received and the

the indicated (tttt) tray.

 

indicated paper tray

 

 

is empty.

 

 

 

 

LOAD mmm/ppp AND PRESS

The media type in

Load the appropriate

ONLINE SWITCH

the indicated tray

media in the tray and

nnn: tttt MEDIA MISMATCH

(tttt) does not match

press ON-LINE.

 

that specified in the

 

 

print job being

 

 

processed.

 

 

 

 

LOAD mmm/ppp AND PRESS

The media size

Load the appropriate

ONLINE SWITCH

(mmm) and/or type

media in the tray and

nnn: tttt SIZE MISMATCH

(ppp) loaded in the

press ON-LINE.

 

indicated tray (tttt)

 

 

does not match that

 

 

specified in the print

 

 

job being processed.

 

 

 

 

OPEN DUPLEX COVER

Paper has jammed

Clear the jam: see

nnn: PAPER JAM

entering or exiting

page 112.

 

the duplexer.

 

 

 

 

OPEN FRONT COVER

Paper jam.

Clear the jam: see

nnn: PAPER JAM

 

page 110

 

 

 

OPEN TOP COVER

Paper jam.

Clear the jam: see

nnn: PAPER JAM

 

page 101, ff.

 

 

 

ORDER xxx

Appears on the

Make sure you have a

 

second line of the

replacement unit on

 

display to indicate

hand.

 

that consumable xxx

 

 

(e.g., belt, fuser,

 

 

toner, image drum)

 

 

is nearing end of life.

 

 

 

 

POWER ON/OFF

An error has

Shut the printer off,

300: NETWORK ERROR

occurred involving

then turn it back on. If

 

the network.

the message still

 

 

appears, check with

 

 

your network

 

 

administrator.

 

 

 

Troubleshooting • 124