Possible cause

 

Remedy

 

 

 

Toner is low.

 

Change toner cartridge (see “Toner Cartridge

 

 

Replacement” on page 72).

 

 

 

The paper is moist.

 

Store paper within specified temperature and

 

 

humidity levels (see “Specifications” on

 

 

page 142).

 

 

 

Paper is unsuitable for

 

Use recommended paper (see“Media

printer.

 

Recommendations” on page 10).

 

 

 

Fading in patches

 

 

 

 

 

Possible cause

Remedy

 

 

 

The paper is moist.

Store paper within specified temperature and

 

humidity levels (see “Specifications” on page 142).

 

 

Longitudinal black stripes

 

 

 

Possible cause

Remedy

 

 

 

Image drum is

Replace image drum (see “Image Drum

damaged.

Replacement” on page 80).

 

 

 

Toner is low.

Change toner cartridge (see “Toner Cartridge

 

Replacement” on page 72).

 

 

 

Periodic black lateral

• If the lines or spots occur at intervals of

lines or spots.

 

approximately 44 - 94 mm, the green surface of

 

 

the image drum is damaged or dirty. If damaged,

 

 

replace the image drum cartridge (see “Image

 

 

Drum Replacement” on page 80). If dirty, wipe the

 

 

image drum gently with soft tissue. If this does not

 

 

work, replace the image drum.

 

• If the lines or spots occur at intervals of

 

 

approximately 113 mm, the fuser roller is

 

 

damaged. Change the fuser (see “Fuser

 

 

Replacement” on page 95).

 

 

 

The image drum has

Remove the image drum from the printer and store

been exposed to

it in a dark place for several hours. If this does not

light.

work, replace the image drum (see “Image Drum

 

Replacement” on page 80).

 

 

 

Troubleshooting • 134